CharlieHR is incredibly easy to use, both from an admin and employee perspective. Holiday and absence management is really straightforward, employees can request time off themselves, managers can approve it quickly, and everyone has clear visibility of allowances and upcoming leave. The onboarding functionality is also really useful. We can create onboarding checklists, assign tasks and keep employee documents and information together, which makes bringing new starters into the business much more structured. We also really like having the ATS integrated into CharlieHR. We can manage vacancies and candidates through the recruitment process and then move successful hires into our HR system, so recruitment and HR feel like one joined-up process rather than separate systems. The performance review and 1:1 functionality is another feature we use, giving managers a simple way to keep regular conversations and objectives documented without making performance management overly complicated. Overall, CharlieHR brings recruitment, onboarding, employee records, documents, time off and performance into one straightforward platform. It doesn't feel over-engineered, and it's genuinely easy for employees and managers to use. The value is very good for what we pay. Excellent customer services and it replaces a lot of manual HR admin and gives us one place to manage the key processes we use every day. Having recruitment, onboarding, employee records, time off and performance within the same platform also means we're getting a lot of functionality without needing to pay for multiple separate systems.

It’s a very easy-to-use platform for both HR team members and employees. The templates available in the system are also very helpful. For us, receiving Charlie HR Advice is the best feature.

Alisa at Charlie HR has been an invaluable resource for us providing clear, reliable advice through some very tricky situations. Alisa has been an excellent representative for CharlieHR.