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Cayzu

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11 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.2
Serving customers since
2013
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Cayzu Reviews

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Leandro M.
LM
Leandro M.
Ingeniero de Operación y Soporte en MEGACABLE
12/21/2019
Validated Reviewer
Verified Current User
Review source: Organic

Cayzu is a wonderful help desk platform

Cayzu is a support platform that has extensive helpdesk tools. What I like most is that I can see the requests on different channels, so that I can respond easily. It is also very useful to have the ability to divide between different departments, so that we can prioritize the incidents by area.
GL
Guillermo L.
Ingeniero de soporte técnico en PAE Global
09/05/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Cayzu an efficient help service with great benefits

This application allows us to quickly create a ticket for each client, and also allows us to monitor the process of each of the tickets in a very easy way. Its control panel is very easy to use and can be seen by support desk administrators and constantly monitor expired requirements. It is a unique platform and you can send emails to talk to our customers, answer their questions and provide them with the best possible support.
Oscar A.
OA
Oscar A.
Analista de soporte técnico en Servicios Empresariales PULSUS
08/22/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Cayzu Help Desk is an effective solution to provide fast and personalized responses

Cayzu has a clean and modern website. I like its reporting and analysis characteristics. I also like that you have an API to connect to our email provider, allowing us to have control of the tickets we receive. On the other hand, I like being able to answer emails with generic responses.

About

Contact

HQ Location:
Amherstburg, ON

Social

@cayzu

What is Cayzu?

Cayzu Inc is a company that provides a cloud-based help desk software solution designed for small to medium-sized businesses. The software helps organizations manage customer support inquiries through various channels, including email, social media, and web forms. Cayzu's platform includes features such as ticket management, automated workflows, knowledge base creation, and reporting tools. The focus is on improving the efficiency and effectiveness of customer service teams by streamlining communication and providing a centralized system for managing support requests.

Details

Year Founded
2013
Website
www.cayzu.com