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Cartloop

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22 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2020
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Cartloop Reviews

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Jovana P.
JP
Jovana P.
Head of Customer Experience at Elevate Ecommerce
10/25/2021
Validated Reviewer
Verified Current User
Review source: Organic

Amazing experience!

From day one - amazing onboarding, the introduction of different features, and an easy-to-use platform. Our customer success manager Alexandra helped us and responded fast to all our questions and possible doubts. It seems that every part of the team in Cartloop is here for us. The whole team is organized and synced perfectly. Tips, strategy support, new features for a really short time, outstanding customer support, excellent conversion rate - these are all the reasons to recommend Cartloop.
Andrew A.
AA
Andrew A.
Co-Founder & CEO at CardsPlug
10/01/2021
Validated Reviewer
Review source: Organic

Great App, Incredible Customer service & Guaranteed ROI

Cartloop calls itself an SMS marketing / abadoned cart recovery app but it goes way beyond that. Realistically, Cartloop is an obvious way to increase your revenue and see a guaranteed ROI on initial investment. The entire business is setup to ensure their client succeed, infact they give a 14 Day free trial in which you can see exactly how much you're making with them, within those 14 days, they give you their best plan which includes a customer success manager - this means that they help every step of the way to ensure you see a positive ROI within those 14 days. In addition, Cartloop provides exceptional customer service. Our customer success manager is in a slack channel with us along with 10+ of their agents who are sending us reports on a regular basis.
Verified User in Computer Games
UC
Verified User in Computer Games
08/25/2021
Validated Reviewer
Verified Current User
Review source: Organic

The Best Experience I ever had with an app

I like how the whole onboarding went: the team answered to my message in literally 3 minutes, we jumped on a call and they helped me set everything up. They invited me on Slack and their whole team is there. The way they communicate is fantastic and it shows they care about the customers. The results are also great. I'm using cart recovery and popup and my conversion rate was always beyond 40%. Simply impressed with how Cartloop managed everything

About

Contact

HQ Location:
San Francisco, California

Social

@Cartloop

What is Cartloop?

Cartloop is a conversational SMS marketing platform designed to help e-commerce businesses enhance customer engagement and boost sales. It focuses on recovering abandoned carts and fostering customer relationships through personalized, real-time SMS interactions. Cartloop employs live agents to converse with customers, providing a human touch to the shopping experience. The platform integrates with popular e-commerce systems, offering analytics and insights to optimize marketing strategies.

Details

Year Founded
2020
Website
www.cartloop.io