Product Avatar Image

Calltracks

Show rating breakdown
14 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
Serving customers since
2004
Profile Filters

All Products & Services

Profile Name

Star Rating

4
9
1
0
0

Calltracks Reviews

Review Filters
Profile Name
Star Rating
4
9
1
0
0
Mark C.
MC
Mark C.
Digital marketing manager, investment industry
09/16/2016
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good all-round call tracking software with confusing interface but good support

It works. Uses lightweight JavaScript on the page and is easy to implement on site. Integrates with Google Analytics. Reporting provides plenty of data about each and every call, including good quality audio recordings. Compared to other services it's particularly good value for smaller volumes of calls.
Dipesh S.
DS
Dipesh S.
Digital Consultant
05/19/2015
Validated Reviewer
Review source: Organic

Calltracks the perfect technology and data solution any business

1) The team are great with the support they provide and the integration with Universal Analytics which is so easy it has become a game changer for our clients business 2) It has given our client data and insights they never had before allowing them to make strategic decisions with the data they get from calltracks
GO
Gerrie O.
Customer Services / Estimator at Edwin Buckley & Co Ltd
04/30/2015
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great to see profitable keywords

Seeing call volumes for different keywords has really helped save paid search budget also great to monitor staff members call handling skills

About

Contact

HQ Location:
London, London

Social

@Calltracks

What is Calltracks?

Calltracks is a comprehensive call tracking and analytics service designed to help businesses of various sizes optimize their marketing efforts and improve customer service by providing detailed insights into telephone interactions. The platform enables users to trace phone calls back to specific marketing campaigns, analyzing which strategies lead to conversions and demonstrating the effectiveness of offline and online advertisements.Key features of Calltracks include the ability to identify the source of incoming calls, record phone conversations for quality assurance, and analyze caller behavior to understand customer intent. This data empowers businesses to refine their marketing tactics, increase return on investment, and tailor customer service to meet the demands of their audience more effectively.

Details

Year Founded
2004