Product Avatar Image

Calltracks

Show rating breakdown
14 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
Serving customers since
2004
Profile Filters

All Products & Services

Profile Name

Star Rating

4
9
1
0
0

Calltracks Reviews

Review Filters
Profile Name
Star Rating
4
9
1
0
0
Verified User in Financial Services
UF
Verified User in Financial Services
07/21/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great call analytical software

Works great to track phone call stats and for comparing to numerous other competitors
SG
Sandra G.
07/17/2018
Validated Reviewer
Review source: Seller invite
Translated Using AI

Calltracks

The best part is that it allows for real tracking of calls and even the conversation held. Additionally, it allows you to pay as you wish (per call, per minute...). It is very useful for tracking with commercial purposes (postal code from which the call is made, etc.).
Verified User in Education Management
UE
Verified User in Education Management
01/11/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good for high-volume call centers

I like the keyword tracking feature. It lets us know what keywords people are associating when calling us and it lets us know which keywords we are using that are not successful. It's like A/B testing all the time to optimize.

About

Contact

HQ Location:
London, London

Social

@Calltracks

What is Calltracks?

Calltracks is a comprehensive call tracking and analytics service designed to help businesses of various sizes optimize their marketing efforts and improve customer service by providing detailed insights into telephone interactions. The platform enables users to trace phone calls back to specific marketing campaigns, analyzing which strategies lead to conversions and demonstrating the effectiveness of offline and online advertisements.Key features of Calltracks include the ability to identify the source of incoming calls, record phone conversations for quality assurance, and analyze caller behavior to understand customer intent. This data empowers businesses to refine their marketing tactics, increase return on investment, and tailor customer service to meet the demands of their audience more effectively.

Details

Year Founded
2004