Shawnie was amazing from the start of our experience with CallTools. She helped schedule my training, answered my questions about seat allocation, data uploads, calling experience efficiently and swiftly. I honestly don't know if I ever waited more than an hour for a response from her, it was truly above and beyond. The platform itself is fantastic, the ability to dial up to 10 lines at a time, the customization abilities, the call connection stability, all of it was so easy to use. I had no trouble at all getting going myself, and training my team was a breeze. Would highly recommend this team and this platform to anyone interested.

The back end support and their timely response to address issues.

Keith the integration specialist is the man! As someone who is not the most tech savy he taught me how to solve the problems ourself and made me feel like a coder haha thank you Keith!