The UI is intuitive and easy to use. Being able to set individual or group booking rules means user-access can be managed effectively based on their experience level; this protects sensitive instruments against misuse. As a TRAC costed facility we need to be able to log instrument uptime/downtime, user numbers , income generated and maintenance. We also need to assign sessions and costs to specific UKRI funding bodies which can do easily through the Projects option. Reports and spreadsheets capturing all of these metrics can then be generated at the click of a button. Being able to upload documents to each individual equipment dashboard is superb as we can then have the Risk Assessments, Standard operating procedures , instruction manuals etc available to every user at the point of booking. Support from Calira has been excellent and the software is competitively priced. As an academic facility with limited budget fully integrated PIMS and LIMS systems are prohibitively expensive and not an option for us. They are also overly complicated and often have a level of functionality we do not need, Calira provides everything we need.

Good to have all instrument for booking in one place and to be able to keep all information in one place

We upgraded our subscription from basic/premium to the enterprise package combining the building labs together. This was all done from the advice and guidance from Nathan, the Customer Success Manager. The whole process was very smooth, with regular check ins and plenty of information and examples to help us make sure this package was the right fit for us. Nathan was very attentive to your needs as a research building and made the transition of labs seamless. Overall, users find Clustermarket simple to use, and management are finding the benefit of the tailored reports. Small features such as generating QR codes for bookings are extremely useful.