I used Buried Wins when I was the VP of global sales at Testlio and they helped us conduct deep competitive analysis and develop a deeper understanding of our sales cycles and customer segmentation. I appreciate that Buried Wins crallowed us to approach them with the goal of achieving higher close rates and shorter deal cycles. Their services include real conversations and human analysis, which align with how I want to be represented and how I want my brand to be represented. Their hands-on bespoke approach, thoughtful insight analysis, the ability to adapt their offering to our needs, and their professionalism are aspects I encourage to continue and expand in our partnership.
I find Buried Wins really valuable because they tailor their approach to fit the unique needs of each business. This personalized approach is what sets them apart. They embed themselves with your team, aligning their methods with your specific business objectives and recruitment needs. I also appreciate how they tailor their outreach methods, focusing more on phone conversations since our audience responds better that way rather than through email. Buried Wins has helped us uncover channel level gaps through conversations with our customers and prospects. This has allowed us to incorporate new channels into our marketing strategy to better reach and influence our buyers. I think they are the perfect fit for any team needing an extension of their product marketing function. They have a unique way of understanding what works and what needs improvement, and that's invaluable.
The thing I appreciated most about Buried Wins was that it felt like a true partnership, not a vendor engagement. As a small boutique agency, we got direct access to Drew and the team, there was no junior account manager filtering communication, no rigid playbook being applied to us. Every conversation was substantive and tailored to where we actually were in our B2B journey.
That hands-on approach really paid off during our pilot. Win/loss work isn't always linear, sometimes you start interviews and realize you need to adjust the target list, sharpen the questions, or lean harder into a specific segment that's surfacing interesting signals. Buried Wins was nimble enough to pivot in real time, whereas a larger firm would have stuck rigidly to the original scope of work. They treated our success like it was their own.
I'd also call out the quality of the synthesis. They didn't just hand us a transcript dump, they distilled the interviews into clear themes and recommendations we could actually act on. For an early-stage B2B motion that was still figuring itself out, that combination of attentiveness, flexibility, and sharp analysis was exactly what we needed.
Boutique Win-Loss Research & Buyer Interviews for B2B SaaS
Buried Wins is a boutique win-loss research firm for growth-stage B2B SaaS companies. Through independent, senior-led buyer interviews, Buried Wins uncovers why deals are actually won, lost, or never seen — the real decision-making that CRM data and call recordings miss. Unlike enterprise platforms or AI-only tools, every interview is led by senior researchers, surfacing the candid buyer feedback teams can't get on their own. Buried Wins helps go-to-market leaders turn those findings into higher win rates and recovered pipeline.