Knowledgeable and friendly people, very easy to deploy and setup and they are extremely quick to respond.

The program's ability to identify and quickly take necessary actions to stop malicious activities.

Been with them a bit over 2 years now and feel like we're in safe hands with Endpoint and M365 monitoring. Rarely log in to the portal because it's set and forget, and the setup process is easy enough with their KB articles. Had several informational emails to verify things at our end (i.e. checking a suspicious application), and have now had several escalations suspicious enough to warrant a call to our team, mostly for suspicious M365 logins. They feel more hands on than Huntress, and feel like they're usually about 6-12 months ahead of Huntress' product releases for things like Defender for Endpoint integrations and such. Support is also good