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BigPanda

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161 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2012

Profile Name

Star Rating

115
37
7
1
1

BigPanda Reviews

Review Filters
Profile Name
Star Rating
115
37
7
1
1
NS
Nirmesh S.
08/31/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

BigPanda: Best-in-Class Alert Consolidation and Incident Correlation

Best AI platform for managed services teams, such as Security or Enterprise Infrastructure, where Bigpanda consolidates alerts coming from different tools like Grafana, AppDynamic, Datadog, and Splunk, and correlates them to identify what caused an incident.
Gaurav T.
GT
Gaurav T.
--
08/30/2026
Validated Reviewer
Review source: Organic

Powerful Alert Correlation and Incident Automation, But Setup and Pricing Can Be Tough

helps businesses and correlate alerts, reduce or alert noise, and automate incident management and i think its good for me
Rao Venkata R.
RR
Rao Venkata R.
Application Support engineer@Quest Diagnostics | 6+ Years in Server Monitoring & Support | IT Infrastructure & Network Support Specialist | Dynatrace | ServiceNow | VEEM | Splunk (Learning)
08/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Effective MTTR Reduction, Though Rule Fine-Tuning Takes Time

BigPanda’s Open AIOps engine is excellent at cutting through massive alert noise. In a complex environment with multiple monitoring sources such as Dynatrace, Splunk, and ServiceNow, BigPanda seamlessly correlates thousands of raw events each day into high-confidence, actionable incidents. Its real-time topology mapping and automated root-cause analysis give operational teams clear, end-to-end visibility, helping drastically reduce our MTTR (Mean Time to Resolution) without forcing engineers to constantly switch between separate dashboards.

About

Contact

HQ Location:
Mountain View, California

Social

@bigpanda

What is BigPanda?

BigPanda, accessible at https://bigpanda.io, is a technology company specializing in AI-powered IT operations (AIOps). The platform primarily assists large-scale enterprises in automating and streamlining their IT operations, incident management, and event correlation processes. By utilizing machine learning techniques, BigPanda helps organizations reduce noise, detect issues early, and resolve IT incidents faster, ultimately aiming to improve system uptime and operational efficiency. The platform integrates seamlessly with existing IT tools, providing a unified view that enables IT teams to proactively manage and respond to IT incidents and reduce operational costs.

Details

Year Founded
2012
Website
bigpanda.io