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BigPanda

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141 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2012

Profile Name

Star Rating

100
33
6
1
1

BigPanda Reviews

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Profile Name
Star Rating
100
33
6
1
1
Verified User in Automotive
UA
Verified User in Automotive
08/12/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

AI Agents That Automate L1 Support Before Tickets Arrive

Automate IT work by giving first responders the answer before the ticket even arrives, and put AI agents on the front lines of L1 operations.
B P.
BP
B P.
08/11/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Enhances IT Incident Management with Efficient Alert Correlation

I use BigPanda for IT operations and incident management, which really helps me monitor alerts from different systems effectively. I love that it reduces alert noise, making it easier for my team to identify the root cause of incidents and respond quickly. The way it brings alerts from various monitoring tools into one place and automatically correlates relevant events is a standout feature. It integrates well with multiple monitoring systems, giving my team better visibility into our IT environment and improving our overall response time. The initial setup was relatively straightforward, and once configured, it was easy for us to start using BigPanda for incident management.
Akash Y.
AY
Akash Y.
DevOps Engineer
08/11/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Bigpanda cuts through alert noise and makes incident response faster

BigPanda has been instrumental in tackling alert storm and brings clarity into incident management for us. Instead of toggling between numerous monitoring tool UIs to correlate alert events to a potential incident, we can visualize related alerts and focus on what matters. It speeds up troubleshooting and minimizes the likelihood that crucial alerts go unnoticed.

About

Contact

HQ Location:
Mountain View, California

Social

@bigpanda

What is BigPanda?

BigPanda, accessible at https://bigpanda.io, is a technology company specializing in AI-powered IT operations (AIOps). The platform primarily assists large-scale enterprises in automating and streamlining their IT operations, incident management, and event correlation processes. By utilizing machine learning techniques, BigPanda helps organizations reduce noise, detect issues early, and resolve IT incidents faster, ultimately aiming to improve system uptime and operational efficiency. The platform integrates seamlessly with existing IT tools, providing a unified view that enables IT teams to proactively manage and respond to IT incidents and reduce operational costs.

Details

Year Founded
2012
Website
bigpanda.io