Our digital solutions are relied on by the foodservice segment of a popular retailer’s outlet to be 100% reliable at peak tourist season. BetterQA has done a fantastic job testing our integrations: the POS ordering system, the logging inventory portal, and menu updating. The QA testers they embed closely follow our workflow practices and processes. Perhaps the best feature is the automatic validation process. When we are changing the item pricing or promo bundles in all our stores, we are not breaking our order flows in front of the house. I can deploy the digital updates with confidence due to documentation.

The nature of our platforms demand that all internal processes/operations must be documented as accurately as possible with total data security. The BetterQA embedded engineers were onboarded to our Jira and Slack instantly and very respectful of our processes. The standout feature for us is the Auditi platform. It made day-to-day WCAG and compliance checks easier on core internal tools and led to a structured and highly predictable process. Before, this required painful manual checks for weeks. Their detailed reporting provides us even further confidence in deployment.

Our team was doing too much paper work on reproduction steps instead of working on code. BetterQA slotted right into our Slack and Jira processes as soon as we brought them on board. According to us, the BugBoard has been the best feature. Utilizing it enables users to transform screenshots into complete bug reports and test cases within minutes, hours of manual work by our internal team at the moment. We're familiar with their regression testing - it reassures us before each bi-weekly deployment.