BackBox

Show rating breakdown
203 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2009
Profile Filters

All Products & Services

Profile Name

Star Rating

156
47
0
0
0

BackBox Reviews

Review Filters
Profile Name
Star Rating
156
47
0
0
0
CM
Christian M.
Network EngineerInformation Technology and ServicesSmall-Business (50 or fewer emp.)
10/17/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Reliable Router Backups, Though Scheduling Takes Care

What sells Kilter for me is knowing a configuration is never more than a restore away. It automatically captures dial plans, trunk credentials, and firewall rules across a client’s estate, with retention I can account for. The version history lets me push the last known good config back when an edge router drops out instead of rebuilding it from memory. RouterOS upgrades have a rollback behind them, so I can take a Saturday maintenance window without arranging cover. Grouping by client keeps each estate’s schedule and retention separate, and has tidied up my week. Recovery is something I can commit to in front of a client and actually keep. Setup was straightforward once the appliance was up.
EM
Emmanuel M.
Network and Infrastructure Engineer Airlines/AviationMid-Market (51-1000 emp.)
10/13/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Consistent Network Configurations, Despite Remote Router Gaps

I like that Kilter keeps firewall and switch configurations consistent across our airport stations with scheduled compliance checks and automatic backups before changes. I no longer have to compare devices by hand, and I can build a change once for multiple firewalls and schedule it overnight. If a device fails or a change causes a problem, I can restore a saved or last working configuration remotely. When a switch failed before morning flights, restoring its saved configuration helped check-in open on time. Seeing configuration history alongside SolarWinds alerts also helps me quickly tell whether a recent change caused a fault. Setup was fairly easy, apart from the satellite routers at our remote stations.
GP
Gianno P.
Infrastructure ArchitectMechanical or Industrial EngineeringSmall-Business (50 or fewer emp.)
10/04/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Our reliable network backup automation

I appreciate BackBox for its automated firmware update engine, which can perform multi-vendor updates with precision. The platform also performs disk space and checksum checks before deploying binary images, which adds a layer of reliability. I also value the custom scripting feature that lets us deploy global changes to hundreds of nodes quickly. The single-click restore procedures are very stress-relieving in emergency situations. Additionally, the built-in hardware end-of-life tracking helps us with long-term budget planning. I found the initial setup to be quite easy too.

About

Contact

HQ Location:
Global, OO

Social

What is BackBox?

BackBox is a market leader in network automation, security and management solutions. We help companies worldwide automate and streamline complex tasks, ensure network health and performance, achieve business continuity, and do more with fewer resources.

Details

Year Founded
2009
Website
www.backbox.com