The remote desktop capabilities are way better compared to your standard desktop manager. You have more flexibility for example if an end user has multiple monitors you can easily switch monitors with the click of buttons. The support that I'm able to provide to end users has been a huge improvement to performance and the speed that I can close tickets. I like that it seamlessly integrates into our domain. The pricing is very competitive for what you get. Customer services has also been a huge help especially when we were onboarded, if we have any questions the AI is also a huge help in order to provide any assistance that we may need without further escalations in customer support.

All patching is in one pane of glass. I can patch over the internet and don’t have to be connected to a VPN, which makes the whole process much easier. Remote access is also awesome.

We really love Automox’s patching capabilities!