It’s very user-friendly. Even the first time I used it, I understood the flow quite easily. I also appreciated being able to choose anonymity selectively, depending on what I wanted to share.

I like that the rating system offered a wider range of options instead of only “good” or “bad.” It also includes a note/comment box so reviewers can explain why they chose that score and add a bit more context. Also, I like how smooth and fast it is to move on or go back to a question. When I have a question about the product, customer service is fast about getting back to me with solutions. I haven't tried any AI functions yet but really look forward to it.

I appreciate the ease of sending out reliable assessments to my team and then easily comparing the data, the trends, and the stand-out performers. I also like the flexibility of being able to change, adjust, and customize each and every assessment.