Customer service & ease of report exporting and being able to locate errors

I appreciate the seamless implementation process of APS, which was accompanied by a lot of hand-holding from their team, ensuring that we could easily navigate the initial steps without any significant challenges. The onboarding feature and integration with APS hire, which includes a built-in third-party background check with Verified First, streamline our hiring processes efficiently. Importing new employees to payroll is flawless, and the system also seamlessly handles benefits administration. The ability for employees to clock in using a mobile device, aided by geofencing to ensure they are on campus, is highly beneficial. They can effortlessly submit issues and time off requests from their phones, making it extremely convenient. The customer service is stellar; the representatives are quick to respond, usually answering calls directly, and promptly returning calls if missed. Their support has been pivotal in tipping the scale in favor of choosing APS over other platforms. Additionally, the pricing is highly competitive, offering the best value in the marketplace compared to similar platforms like Paycom, Paycor, and Paylocity, making it an excellent choice for our needs.

The ease of products, user-friendly, adaptable, innovative. I like to think of APS products as "dummy proof" :)