Amplify has very strong customer service, and any issues I run into are resolved quickly. Setting up new hires and making changes to employee accounts is straightforward, and the team at Amplify is always quick to jump in and help when needed.

The transition team from our previous PEO to Amplify were extremely easy to work with and they stayed on top of the switch at all times and were very communicative. The pricing for their services is excellent as well! The Amplify HR portal works very well with other tools in our stack - it seamlessly integrates into a few systems we have setup previously (accounting, HR)

What I like best about Amplify HR is the combination of personalized support, strong responsiveness, and overall value. Their Account Lead and subject matter experts are quick to respond, which helps us resolve questions and issues efficiently and keeps things moving without unnecessary delays. They have also been flexible in adapting to our needs, including custom reporting, capturing additional data fields, and configuring team schedules. That flexibility has made the platform and service model work better for our organization rather than forcing us into a completely standardized approach. From a pricing perspective, we have found Amplify to be competitive and very transparent. We have a clear understanding of what we are paying for and the value we are receiving, which is important when evaluating overall ROI. Their performance when issues arise has also been strong. For example, when we identified a recurring monthly reconciliation issue related to our ICHRA, the team responded quickly, completed a detailed audit, and came back to us within a week with a clear explanation and action plan. Overall, they have been responsive, flexible, transparent, and reliable partners.