Alternit One
21 reviews
- 1 profiles
- 1 categories
Average star rating
4.7
Serving customers since
2018
Alternit One Reviews
GC
Verified User in Computer Software
Small-Business (50 or fewer emp.)Short Wait, Clear Guidance, and a Smooth Resolution
I appreciated the short waiting time, polite greeting, and the agent's clear English and calm voice. He understood my request, explained the process clearly, and guided me through the steps in a professional and helpful manner. My request was resolved during the call.
SD
Sagni D.
Payment Switch OfficerBankingEnterprise (> 1000 emp.)Quick and Helpful IT Support Whenever I need It
What I like best about Alternit One is how easy it is to reach the support team without waiting too long. They are available 24/7, so I can get help whenever I have a technical issue. The engineer was professional, patient, and explained everything clearly while guiding me step by step to troubleshoot my problem.
MS
Madia Ma Katrina S.
Account Manager Admin AssistantSmall-Business (50 or fewer emp.)On-call Expertise with a Vast IT Knowledge Base
What I like most with Alternit One is the readiness and reachability. It is like having an on-call expert who is ready to assist at anytime. Their knowledge-base is also wide and the repertoire of solutions to specific IT-related problems are vast. Engineers are generally knowledgeable, professional and warm. I feel like I have been listened to and they communicated the steps to resolve my issue clearly and straight-forward.
About
What is Alternit One?
We are an outsourced IT Services Provider, who specialise in delivering high quality end user support, and the design build and run of IT Infrastructure to the Alternative Investment Industry. Our consultations with our clients focus on choosing the best platform, or infrastructure for the functionality it's intended to deliver - whether thats Public Cloud, Private Infrastructure or a Hybrid design. What we consistently hear is that our clients want straightforward, high quality IT support and technology that 'just works' without locking them into vendor dependancies. Get in touch on info@alternitone.com to discuss how we can help you.
Details
Year Founded
2018
Website
alternitone.com