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Alida

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132 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2000

Profile Name

Star Rating

88
35
6
3
0

Alida Reviews

Review Filters
Profile Name
Star Rating
88
35
6
3
0
MM
Makaela M.
02/21/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Agile Tool for Quant/Qual Research Community

We use the Alida platform for our quant/qual online research community. Alida’s strengths based on my experience: 1) Robust in-platorm survey programming tool that allows us to store all of our member and survey data in one place for easy analysis. We used to rely on an external tool to program surveys with advanced logic. 2) Flexible member data capabilities that allow us to create new profile variables and append external customer data as needed. 3) Modern look & feel of the Member Hub and improved survey-taking experience. 4) Smooth in-platform recruitment process that can be used for external recruits as well as internal referrals. Huge time saver compared to our previous recruitment process. 5) Impressive client support from the Alida team. They are collaborative, attentive, and dedicated to meeting our community’s unique needs.
Verified User in Consulting
CC
Verified User in Consulting
02/20/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Confusing due to the many learning curves involved.

I like that Alida provides transcripts with a keyword search feature, making it easy to find key insights and create highlight reels.
AM
Al M.
02/20/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great plaform for gathering deep insgights

I've had the pleasure of using Alida for several projects, and I'm consistently impressed by its capabilities. Alida has become an invaluable tool in our quest to deliver actionable consumer insights to our clients. What stands out most about Alida is its intuitive interface, robust reporting features, flexible community platform and advanced analytics. The real-time reporting dashboard allows us to quickly identify trends and share key findings with our clients.

About

Contact

Phone:
+1 604 647 1980
HQ Location:
Toronto, Canada

Social

@Alida

What is Alida?

Build better products, refine user experiences, and test marketing campaigns, all with the leading community-centered research platform. Alida helps the most innovative brands create highly engaged research communities to gather feedback that fuels better customer experiences, user experiences, and product innovation. With on-demand access to the audiences that matter most, our clients create meaningful relationships, gather feedback at scale through various methods and channels, and gain valuable actionable insights…all on a single platform. Alida works with the most innovative companies in tech, media, retail, banking, and healthcare. Industry leaders like HBOMax, Adobe, Warner Bros. Discovery and lululemon rely on Alida's platform to connect with their customers to get deeper insights, infuse feedback into their organizations, and drive ROI.

Details

Year Founded
2000
Website
www.alida.com