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Alida

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132 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2000

Profile Name

Star Rating

88
35
6
3
0

Alida Reviews

Review Filters
Profile Name
Star Rating
88
35
6
3
0
Verified User in Entertainment
AE
Verified User in Entertainment
08/11/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Amazing Client Support

Despite some recent management changes and the departure of some key executives, Alida continues to deliver outstanding customer service and improve it's platform with new integrations and functionality.
Verified User in Food & Beverages
AF
Verified User in Food & Beverages
08/07/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Robust Community Engagement Platform

Alida offers strong capabilities for managing panels and community members. The platform makes it easy to segment audiences, deploy surveys, and analyze feedback in a centralized way.
Jajwalya S.
JS
Jajwalya S.
Project Lead, Project Management - Escalent || Ex Ipsos || MBA- International Business, SIIB || MMS – Operations
07/31/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great functionality with reliable support

Alida has made it incredibly simple for our team to gather and act on customer feedback. The interface is intuitive, even for non-technical users, and we use it almost daily to stay connected to our audience. The integration with our CRM was painless, and the onboarding support was excellent. I also appreciate how customizable the surveys are — it helps us target specific customer segments effectively

About

Contact

Phone:
+1 604 647 1980
HQ Location:
Toronto, Canada

Social

@Alida

What is Alida?

Build better products, refine user experiences, and test marketing campaigns, all with the leading community-centered research platform. Alida helps the most innovative brands create highly engaged research communities to gather feedback that fuels better customer experiences, user experiences, and product innovation. With on-demand access to the audiences that matter most, our clients create meaningful relationships, gather feedback at scale through various methods and channels, and gain valuable actionable insights…all on a single platform. Alida works with the most innovative companies in tech, media, retail, banking, and healthcare. Industry leaders like HBOMax, Adobe, Warner Bros. Discovery and lululemon rely on Alida's platform to connect with their customers to get deeper insights, infuse feedback into their organizations, and drive ROI.

Details

Year Founded
2000
Website
www.alida.com