AlertMedia is a forward-thinking team that consistently delivers a high level of customer support. Their Real-Time Signals module has elevated our team’s ability to respond and help ensure the safety of our people by leveraging AI to provide faster, actionable signals. I believe the value of the platform moderately compares to what we are paying for the service. I am happy to continue supporting AlertMedia as mentioned, they are forward thinking and responsive to our feedback while still providing outstanding customer service.

I really like AlertMedia's map of threat intelligence and the filtering options available to drill down to the specific threats my organization is concerned about. It's quick and available "at a glance" to see what is affecting our organization. I also appreciate the integration of AlertMedia's communication tool with our business continuity planning software. We've found that AlertMedia's threat intelligence is verified by their team, unlike previous providers that gave us a lot of "noise" and general information that wasn't specific to our organization's threats.

The custom subscriptions are excellent for tailoring exactly which alerts our business wants to receive and which ones we choose to act on. This helps ensure we have the right information to share with our stakeholders and employees if they need to be notified about an incident. Instant access to a threat analyst is another fantastic feature, as it allows our team to reach out for updates and request additional information whenever needed.