I like that I can control when and how I receive updates. Since I always have my phone with me, I can access the latest information the system provides at any time. I can also easily disable alerts for issues that are irrelevant to me, while prioritizing the alerts that need my attention. When I access the system from my laptop, the drag-and-drop interface feels intuitive and helps me quickly update our personnel. Our area of interaction covers an entire state, and I appreciate that the system identifies an alert with a physical address (useful for future reference in mapping software), along with the extent of the local or regional impact associated with the event. The graphics also help me better understand the scope of the issue and identify nearby assets that may need monitoring or assistance. The system uses AI to support alert and doesn't get in the way of actually using the system. We use AlertMedia on company-issued cell phones and office computers. The system integrates well with normal business applications and offers excellent control over how users interact with the interface, as well as how the system sends alerts to users. AlertMedia made it simple to load the software. Pricing for our business model is comparable to other options, but I do like AlertMedia's Weekly Threat Intelligence Brief document, a weekly briefing document that outlines domestic and global threats which is well researched, written, and interesting. Its an additional, unexpected benefit to owning and using the system and I look forward to reading the briefing document every week. The system performs as advertised and our users, nearly 60, haven't reported any issues with connectivity. The text alerts are simple, straightforward and to the point with a link to a more detailed record in the AlertMedia system for those interested in more details. Onboarding challenges are handled well by AlertMedia representatives, and, while the system becomes more intuitive with use, new users can always reach out to customer service for specific help with issues.

I like the ease of use, it is a good system, not over complicated, that gets the job done quickly when you need it. I have also found that due to this it is easy to train other users saving time.

Regular Maintenance alerts are easy to set up