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Alemba

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64 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.0
Serving customers since
2007
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Alemba Reviews

Review Filters
Profile Name
Star Rating
22
35
6
0
1
RT
rajeev t.
12/28/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple, Realistic, Ease of Use and Cost effective IT Service Management tool.

The best thing about vFire is the dashboard view and time stamp on the service request. Dashboard view offers great customization options, upto 15 types of columns can be added in a regular view. Reports are exported in excel, they look nice and sorted. The integration of the users information with on premise Active Directory is really good and shows a lot of detailed information.
AG
Aarti G.
12/17/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Cost effective and easy to manage ITSM tool

Besides cost, Vfire is very simple with all basic features available based on ITIL framework. It gives you nice excel reports for your vfire tickets and Dashboard view is descriptive yet simple. A lot of customization in the ticket view dashboard with time stamp sorting.
DN
Debashish N.
12/13/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

An easy to use Incident and Service request management tool available at a minimal cost

It provides an end user friendly interface for dashboard view, export in excel option and offers a good number of customization as well. Integration with AD is seamless and it even provides the timestamp per the regions' clock.

About

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HQ Location:
Send, United Kingdom

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@Alemba

What is Alemba?

Alemba is a service provider of IT Service Management (ITSM) solutions, delivering innovative and powerful tools to streamline IT services and support operations. The company specializes in the development and implementation of its flagship product, Alemba Service Manager, which is designed to help organizations manage their IT services, infrastructure, and assets more efficiently. Alemba’s solutions are built on robust, scalable technology platforms that enable integration with existing systems and support ITIL-compliant processes, ensuring improved service delivery and maximized operational efficiency. With extensive expertise in ITSM, Alemba serves a diverse range of industries worldwide, helping IT teams to increase productivity, reduce costs, and enhance the overall user experience.

Details

Year Founded
2007
Website
www.alemba.com