I am a Contract Manager that uses Agiloft on a daily basis. Using Agiloft allows the company to keep all contracts in a centralized location. Not only a repository of signed contracts, but also a way to manage renewals, and track steps through the drafting and approval process. It's a great tool that allows replacement staff to pick up right where the last person left off. You know exactly who they were working with, the changes that were made throughout the negotiation process, approvals, notes as to why something happened, status of signatures, and so much more!

Ease of configuration. I was involved from the implementation of the product for our business; I worked closely with Eric Ha who demonstrated a deep understanding of the application. We have used the application for about 5 years, in that time we have need to use customer support on bugs or development requests, each time they have resolved my ask. Agiloft team may not always know the answer but they will find it out. We also integrate with DocuSign for the e-signature, for the most this is seamless flow of data. Our business use case does not take benefit of all the features possible, although our business users who use the system constantly through the day would like us to expand.

There isn't just one thing I love about Agiloft! Our implementer went above and beyond to understand our requirements and tailored the product to our needs. It's incredibly user-friendly and has made my team's work much easier and more efficient. They use the product throughout their day and really enjoy using it! We've been able to customize the platform to improve our data collection and reporting. The ability to create custom reports on our own is a huge benefit—no waiting around for someone else to build them. Integration with our customer information system allowed us to provide our Care team with scripting to ensure they capture critical information in their interactions with customers. Customer support is just a ticket away and their response time is quick.