ABR is useable on Windows and MACs clients and increases the security of our environment, with giving administrative privileges only for defined time. Marketing slogan …. No local admin, no issue! The installation / update of the necessary agent is easy going, we decide to do it by our own with frequently new Intune package. But ABR is providing an autoupdate function as well. Since we have ABR we have the overview how often admin priveliges are requested and approved / used. If all Companies had such amazing Support Team the IT Landscape would look better with less issues. Also, we have a strong relation to our Sales Account Executive.

Admin by Request (ABR) has several features that help keep things secure and support the workflow. In our case, it flowlessly integrated a feed of requests for Admin rights usage into our chat solution, helping a distributed but small team handle 24/7 request stream from across the globe with minimal lag. Second, it lets us pre-approve items nearly on the fly, building a 'library' of exemptions where human admin approval isn't necessary, which cuts down on team effort. All the while, number of users that used to have Local Admin, either on own or on dedicated accounts has gone down significantly, tightening our security. Additionally, ABR builds a use trail, creating records, increasing accountability and our Team's ability to backtrack events, find out issues/causes, and improve our practices.

- Compatibility with Windows and MacOS. - Easy rollout with MDM Systems