I have been managing a fleet of 180 Macs in a higher education environment with Addigy for at least 6 years. Even though I had no first-hand experience with an MDM system previously, I was able to get our MDM up and running with minimal assistance. I've watched the product evolve into an excellent MDM and a system I know I count on daily - whether on campus or away. The team at Addigy is responsive to customer ideas and suggestions and is clearly in good standing with Apple and their technologies.

I absolutely love Addigy's clean, simple, and intuitive interface, which makes it incredibly easy for our team to navigate and complete tasks quickly without extensive training. This efficiency is crucial for managing our global remote workforce of Macs as we handle a majority of Mac system administration duties, including resetting passwords, deploying mandatory software, keeping devices up to date, managing privacy and security settings, and locking down lost devices. Additionally, Addigy's responsive support staff is a highlight for us, always ready to assist and guide us whenever we find ourselves needing help. Furthermore, the initial setup was fairly straightforward for a Mac-based MDM, which allowed us to get started quickly without any significant hurdles.

The tools and functionality are tremendous and more robust than any other MDM on the market. Their support team is fantastic. They're responsive, knowledgeable and extremely helpful. They assisted with some tricky use cases and their help was invaluable in getting our client up and running quickly and effectively.