Acuity PPM’s biggest strength is how effectively it brings structure and visibility to portfolio management, particularly through its financial tracking and work intake capabilities. The financial tracking features gave us a much clearer view of budget allocation, forecast vs. actuals, and overall investment across the portfolio. This significantly improved decision-making at a senior level, as we were able to move from fragmented spreadsheets to a single, reliable source of truth. The work intake process was another standout. It allowed us to standardise how initiatives were proposed, assessed, and prioritised, which reduced ambiguity and ensured that all work aligned more closely with strategic objectives. Compared to our previous approach, this saved considerable time and improved governance. From a stakeholder perspective, the ability to present a consolidated, real-time view of the portfolio was extremely valuable. Senior leaders could easily see what was in progress, what was coming next, and how resources were being allocated—without needing to pull together multiple reports manually. The platform itself is intuitive, and once embedded, it becomes a central hub for portfolio activity. Performance was reliable, pricing is excellent and we saw good ROI through improved transparency, better prioritisation, and reduced manual reporting effort. Finally, the support and onboarding experience was very strong. The team were responsive and Tim's support has been invaluable. We were up and running quickly and support was always available when maturing our setup. There have been multiple product feature releases over the past year which truly add value to the user experience. Overall, Acuity PPM played a key role in maturing our portfolio management capability and driving more informed, data-led decisions.

The best aspect of Acuity PPM is its simplicity and accessibility for intake and basic project tracking. The platform makes it easy for business users to submit requests and for teams to track work without requiring extensive training or complex configuration. Key strengths include: Straightforward intake process – Business partners can easily submit requests, which helps centralize work intake and reduce email-based requests. User-friendly interface – The system is simple enough that both technical and non-technical users can navigate it without a steep learning curve. Basic project visibility – Teams can quickly see active projects, status updates, and ownership in one place. Low administrative overhead – Compared with more complex PPM tools, Acuity is relatively easy to maintain and operate.

It is an absolutely comprehensive tool that is easy to set up and operate, approachable by all team members despite of computer competence. It is attractive and flexible allowing the user to customize fields according to the organization or project needs. The platform provides consulting services that is very responsive and resolves issues encountered in no time.