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3CLogic

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4.5 out of 5 stars
50 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2005
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3CLogic Cloud Call Center

50 reviews

Deliver amazing customer experiences and drive effective digital transformation for your enterprise with 3CLogic’s cloud contact center software solution. Want to start a conversation? Click below!

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Star Rating

34
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2
1
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3CLogic Reviews

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Profile Name
Star Rating
34
13
2
1
0
Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
05/06/2020
Validated Reviewer
Review source: Seller invite
Incentivized Review

It is a solid solution for Infusionsoft users especially since it is integrated with the system.

|3CLogic Cloud Call Center
The integration makes calling outbound more efficient as it relates directly with the contacts and provides the call status from Infusionsoft.
Verified User in Oil & Energy
AO
Verified User in Oil & Energy
05/01/2020
Validated Reviewer
Review source: Seller invite
Incentivized Review

Excellent

|3CLogic Cloud Call Center
Easy to make changes on the fly, switch over from old phone system was seamless.
David C.
DC
David C.
Senior Director, GBS at Smith & Nephew
11/21/2019
Validated Reviewer
Review source: Organic

Snr Dir, S&N Global Business Svcs

|3CLogic Cloud Call Center
Connectivity with ServiceNow and presenting all relevant data in a single window to the call centre agent. Flexibility of changing the IVR real time. Real time configuration of call flows by the system admin vs logging a ticket to IT. Reliable and cloud based solution.

About

Contact

Phone:
800 350 8656
HQ Location:
Rockville, Maryland

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@3CLogic

The AI-powered CX platform built for the enterprise

3CLogic transforms customer and employee experiences with its patented and award-winning Voice AI and Cloud Contact Center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms, such as ServiceNow. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service. For more information, please visit www.3clogic.com.

Details

Year Founded
2005
Website
www.3clogic.com