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3CLogic

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50 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2005
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3CLogic Reviews

Review Filters
Profile Name
Star Rating
34
13
2
1
0
LG
Lukas G.
06/30/2020
Validated Reviewer
Review source: Seller invite
Incentivized Review

Simple, Seamless Implementation and Use with ServiceNow.

From start to finish, the project implementation was simple and low maintenance. The project manager and dev team ensured our admins and agents were properly trained so they could start utilizing the system on day 1. Any minor issues that arose were swiftly taken care of and solutions were provided so we could continue our work.
Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
06/15/2020
Validated Reviewer
Review source: Seller invite

3C has all the standard functionality you need from a cloud telephony system

Even though it's a simple system, that actually makes it very easy to use. The account and technical managers' support is exceptional and with their help you can find solutions and workarounds to almost anything.
Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
05/29/2020
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Director, Managed Services

The account manager is friendly, responsive and provides solutions to the issues we have faced.

About

Contact

Phone:
800 350 8656
HQ Location:
Rockville, Maryland

Social

@3CLogic

The AI-powered CX platform built for the enterprise

3CLogic transforms customer and employee experiences with its patented and award-winning Voice AI and Cloud Contact Center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms, such as ServiceNow. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service. For more information, please visit www.3clogic.com.

Details

Year Founded
2005
Website
www.3clogic.com