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3CLogic

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50 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2005
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3CLogic Reviews

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Profile Name
Star Rating
34
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2
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0
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
07/30/2025
Validated Reviewer
Verified Current User
Review source: Organic

3C Logic is a Reliable Product with Amazing Support

3C Logic has been an extremely reliable product, easy for our Staff to learn and from an Admin perspective, easy to maintain and support. The entire 3C Team has been excellent to work with, we truly value the partnership and relationships we've built over the years. The 3C Global Support Desk is amazing, responses are immediate and issues are resolved in a timely manner.
Gina K.
GK
Gina K.
Manager of IT Service Desk at UW Health
07/30/2025
Validated Reviewer
Review source: G2 invite

A valued partner who always delivers

Working with 3CLogic has been an exceptional experience. Their team consistently demonstrates a high level of professionalism, flexibility, and commitment to meeting our expectations. They are always eager to collaborate and willing to go the extra mile to ensure project success—regardless of shifting timelines or priorities on our end. Even when we've needed to slow things down, they've remained patient, accommodating, and solution-focused. Every interaction with their staff has been positive—their team members are not only knowledgeable and responsive, but also genuinely friendly and personable, making them a pleasure to work with. I truly value our partnership with 3CLogic and look forward to continued collaboration.
Julio C.
JC
Julio C.
04/08/2025
Validated Reviewer
Review source: Organic

Great Platform Great Service

We are a high-volume vacation call center, and from the very beginning of our partnership with 3CLogic, the service has been nothing short of exceptional. Their user-friendly platform, robust reporting tools, and advanced functionality—along with the creative and complex IVR system tailored specifically to our company’s needs—have all exceeded our expectations. The support team at 3CLogic has gone above and beyond. Juan and Matt, in particular, have played a crucial role in helping us grow both operationally and structurally from a telephony standpoint. Our business relies heavily on efficiently routing inbound and outbound calls to the right departments, and this system has made that seamless—ultimately allowing us to expand our team and better serve our clients. We highly recommend 3CLogic to any business looking for a reliable and scalable telephony solution.

About

Contact

Phone:
800 350 8656
HQ Location:
Rockville, Maryland

Social

@3CLogic

The AI-powered CX platform built for the enterprise

3CLogic transforms customer and employee experiences with its patented and award-winning Voice AI and Cloud Contact Center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms, such as ServiceNow. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service. For more information, please visit www.3clogic.com.

Details

Year Founded
2005
Website
www.3clogic.com