The support is generally excellent - timely and helpful. The control panel is well laid out and easy to use. Adding new packages is painless and straiforward.
Transferred to 20i after iBrave folded. Thanks to the 20iTeam for taking over the accounts and providing excellent service. Their response time is fast and friendly. They walked me through several hiccups on my end and I really appreciate their expertise.
Their systems and service levels are the best I have encountered in over 25 years of being in this business. All support requests are usually answered within minutes (24x7) by knowledgeable support staff, so the rare issues that do arise are very short lived.