ZoomShift Reviews (45)

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Reviews

ZoomShift Reviews (45)

View 1 Video Reviews
4.8
45 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and intuitive interface, which simplifies scheduling and enhances team communication. Many appreciate the responsive customer support that aids in quick problem resolution. However, some users note a common limitation regarding the lack of advanced features compared to pricier alternatives.

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Anne L.
AL
Anne L.
HR Manager
Mid-Market (51-1000 emp.)
"Simple and functional"
5/5
What do you like best about ZoomShift?

Zoomshift allows us to create, adjust, and keep a staff schedule that is changing daily. It notifies employees when changes happen and we are able to customize the schedule to exactly how we need it. It's an absolutely PERFECT fit for what we need for our seasonal business. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

It would be absolutely amazing if it integrated with our payroll, but this doesn't compromise its effectiveness for us. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Helpful Overtime Alerts, But Room for Improvement"
3.5/5
What do you like best about ZoomShift?

The scheduling, reports, overtime alerts and double booking alerts are useful features. And the customer support is super helpful and fast. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

It would be an improvement if overtime being rounded to 30 minutes or an hour rather than tracked by the minute. Review collected by and hosted on G2.com.

Bobby S.
BS
Bobby S.
Owner and Operator
Small-Business (50 or fewer emp.)
"Exceptionally Easy to Use"
5/5
What do you like best about ZoomShift?

The ease to use it. I can find everything I need and do not have to search Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

Nothing at this point, it covers everything that I need for my business. Review collected by and hosted on G2.com.

Alex M.
AM
Alex M.
Operations Manager
Small-Business (50 or fewer emp.)
"Great Experience"
5/5
What do you like best about ZoomShift?

It is so easy to process payroll and keep track PTO. I've brought the program to my new company after using it at my previous company. The clock in station for the team is also really simple. I use it nearly daily. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

There isn't much I dislike. The support staff is helpful whenever there is a small glitch. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Best App for Shift Management and Automated Notifications"
4.5/5
What do you like best about ZoomShift?

best application for shift swaps and shift managements. the most important feature is automated emails SMS and notifications for shift remainders schedule updates timesheet and team communications. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

The most important issue is frequently having login problems and slow load times means it can be lacks offline access also. Review collected by and hosted on G2.com.

Dave M.
DM
Dave M.
Volunteer
Small-Business (50 or fewer emp.)
"Intuitive and feature-packed shift scheduling solution"
4.5/5
What do you like best about ZoomShift?

I was able to get the software running in under an hour and schedule a summer's worth of shifts across 14 workers with minimal effort. The support was also incredibly responsive to an issue I uncovered with the "Auto-Scheduler" feature that they worked on and quickly resolved. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

Not all of the features are fully implemented on mobile, which can sometimes be inconvenient. Review collected by and hosted on G2.com.

Teresa R.
TR
Teresa R.
Event & Marketing Coordinator
Mid-Market (51-1000 emp.)
"ZoomShift for Scheduling College Student Workers"
4/5
What do you like best about ZoomShift?

We are a non-profit music venue at a college that has a team of 40+ students who help us put on our events. We have about 90+ events during the academic year with a break in the summer. ZoomShift is great with helping us organize the event details, date, time, and position (i.e. usher/stage crew etc.). No one has had any major issues with ZoomShift and they all find it easy to use. The ability to ask for shift coverage is helpful since college students have hectic schedules at times. Because students come and go/graduate, it is easy to add and remove members. When we have a 2-3 month break in the summer, I can archive them to save money while the venue is inactive. Reactivating any that are returning to work is easy to do! The starter plan is a great price range for us. I recently asked for help with updating payment and customer service responded in 30 minutes. Sayury was quick and friendly. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

ZoomShift has other features we don't use or need such as time sheets or payroll which feels like a waste. I think it would be great if I had the ability to automatically approve shift coverage requests until it is within a 48hour window. Instead, I now have to approve all shift coverage requests just so I can catch any that are last minute call-outs. I also find it a little inconvenient that I need to manually update the subscription if I remove/archive employees. If I forget, I get charged the wrong amount. Lastly, a feedback I heard some students say they wished they could stay logged in longer. Because we use ZoomShift for shifts only, we don't foresee us upgrading to premium at all. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Lovely experience so far! support is always available and ready to resolve any issues"
5/5
What do you like best about ZoomShift?

Setting up for my organisation was really easy. Support was available every step of the way. Onboarding staff to the platform was also very easy. The app as a whole is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

Theres just one feature i wish this app had which is allowing staff to apply for certain shifts whenever multiple people may be available and letting the supervisor pick from the pool. Thats the only thing i feel this app is missing. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy Scheduling Right Within the Platform"
4/5
What do you like best about ZoomShift?

It makes it easy to create schedules within the platform Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

The analytics are not as advanced as I would like Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Effortless Collaboration and Fast Task Completion with Zoom"
5/5
What do you like best about ZoomShift?

zoom is a wonderful tool that helps to complete a task very quickly as you are able to connected with more than one person at a time and or schedule time with individuals. It's very easy to use. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

I don't have anything negative at the time to discuss. Review collected by and hosted on G2.com.