Zoho BugTracker Reviews (41)

Reviews

Zoho BugTracker Reviews (41)

4.4
41 reviews

What do users say?

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Users consistently praise the ease of use and customization options of this product, highlighting how quickly teams can implement it and adapt it to their workflows. Many appreciate its intuitive interface and the ability to track bugs effectively, which enhances productivity. However, some users note a lack of mobile application support as a common limitation.

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"Customizable but no help with customizing"
2/5
What do you like best about Zoho BugTracker?

The product is very JIRAesque and can be customized to fit your workflow. The problem is no one in their support team is trained on how to help people with it. When I reached out they acted like we were the first company to ask for help with it. Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

Customer support isn't really well trained. It's really hard to get someone that knows what they're talking about on the phone - I would always call explain what I needed help with about 5 times to 5 different people and end up figuring it out myself. Review collected by and hosted on G2.com.