It's an intuitive and easy platform, the support is also great and very quick compared to other providers. The answers are always reliable and trustworthy especially when dealing with different countries. I also like the latest tool about reporting, it makes our life in administrator much much easier! Review collected by and hosted on G2.com.

Sometimes it's a bit hard to be transfered from the chatbot to a real agent, the chatbot sometimes keeps answering instead of transfering Review collected by and hosted on G2.com.

The candidate experience is excellent. It has made my role – and my colleagues’ day-to-day work – much easier and more efficient. Integration was straightforward, and the pricing is among the best on the market. Support is quick to respond and consistently very helpful. Review collected by and hosted on G2.com.

There is nothing I can think of currently that I would change. Review collected by and hosted on G2.com.

One-Click Requests: Users love that they can initiate complex background checks—including criminal history, right-to-work, and financial checks—with a single click directly from their ATS (Applicant Tracking System).

Automated Follow-ups: It handles the "chasing" of referees and candidates so HR managers don't have to spend their day sending reminder emails. Review collected by and hosted on G2.com.

The Issue: In countries with less digitized government records (unlike the UK’s HMRC integration), the "instant" feeling of Zinc disappears.

The Result: Users sometimes dislike the discrepancy between a 2-minute UK check and a 10-day international check. Additionally, specific regional requirements (like Business PAN vs. Individual PAN in India) can sometimes cause friction in the candidate's dashboard. Review collected by and hosted on G2.com.

I appreciate how fast and efficient Zinc is, which significantly reduces the manual work I need to do, making my tasks seamless and hassle-free. The speed and efficiency of Zinc allow me to get more done in less time, which is crucial in my work. Additionally, the customer service at Zinc is amazing, providing exceptional support and making my overall experience with the product fabulous. The initial setup of Zinc was fantastic, thanks to an account coordinator who assisted us, ensuring a smooth and easy transition. These elements combined have made Zinc a wonderful solution for my needs, and I highly recommend it. Review collected by and hosted on G2.com.

Nothing, everything is great, i would highly recommend. Review collected by and hosted on G2.com.

How the system is linked with our recruitment and HR systems making all checks and paper work sycn automatically and saves us so much time not having to check multiple systems.

Shows where all the checks are when being processed and is simple to set up packages to work for the foundation.

Customer service and support is great, teams are alwyas incredible helpful and offer help and answers when needed. Review collected by and hosted on G2.com.

When a check is outstanding the chat bot isn't helpful as it doesn't give a reason as to why . We have had an enhanced check outstanding for a long time overdue and it couldn't share any information as to why or say that the colleague needed to escalate to the DBS service. It would have been nice for the prompt or this to have been flagged to us. Review collected by and hosted on G2.com.

It’s great that it integrates with our ATS and HR systems. We’ve set up different packages for different job roles, which means checks are automatically sent to candidates when they’re hired. The ability to customise packages is really useful for us as a firm providing an array of services, because different teams need different levels of coverage.

Our account manager is always quick to respond, and no issue we’ve had has ever gone unsolved. Checks are returned quickly and efficiently. We use Zinc every day, and it’s super user-friendly, clear, and easy to read. Review collected by and hosted on G2.com.

We have had no issues using Zinc since joining. Review collected by and hosted on G2.com.

what I like best about Zinc is how customisable it is in the settings and how much information it can collect for you. i think the pricing is really reasonable for the support it offers. i think it performance is really good and it returns the majority of the information increadile quickly. the ai support is very good at answering questions as well. I think the intergration with other systems like google is good Review collected by and hosted on G2.com.

one area of improvement is when the checks are complete i think it would be best if they were ordered in the when they were completed. i also think Zinc sends a few too many emails for each update. I think the integration with workable could be improved. i think another area of improvement for references if after the reference has not replied after being contacted 5 times they should automatically prompt the employee to provide reference details again. i think they could also send more reminders to the individual to complete the information where needed Review collected by and hosted on G2.com.

Zinc is fast, user friendly, and totally autonomous. It has completely reduced our admin, with us only having to review the report and download it for our records once done! Zinc does all the work for us. Review collected by and hosted on G2.com.

I can't think of any! It has been super easy to use. Review collected by and hosted on G2.com.

Super easy sign in, profile creation, and great navigation. After having tried a few of these tools, Zinc was by far the simplest and easiest onboarding; the results arrived very quickly and were easy to understand. Review collected by and hosted on G2.com.

One aspect I'd love to see improved is the transparency of pricing - because Zinc works on a post-paid usage-driven model, it was a bit hard to see what the cost would be upfront given my needs. Review collected by and hosted on G2.com.

I use Zinc for background checks, and it helps me automate the screening of new employees, which is really useful. I like the ease of use and how well it integrates into our ATS and HRIS. It simplifies our process since we can just add a new hire into our onboarding process, and it automatically links with Zinc and then uploads to HiBob once complete. The initial setup of Zinc was super easy, and we are really happy with the product overall. Review collected by and hosted on G2.com.

I am really happy with zinc Review collected by and hosted on G2.com.