---
title: Zinc Reviews
meta_title: 'Zinc Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 182 reviews by the users' company size, role or industry
  to find out how Zinc works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 182
  scale: '5'
date_modified: '2026-08-01'
parent_category:
  name: Pre-Employment Screening
  url: https://www.g2.com/categories/pre-employment-screening
---

# Zinc Reviews
**Vendor:** Zinc Work  
**Category:** [Background Check Software](https://www.g2.com/categories/background-check)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 182
## About Zinc
Traditional background checks providers are manual, time-consuming, and slow. Zinc is different.&amp;nbsp; Founded on the belief that there’s a better way to do background checks, Zinc is an automated platform that makes your job easier and your candidates happier. Just enter a candidate’s details, select the checks you want to send, and you’re done.&amp;nbsp; With over 190 supported countries, you can be confident that you’ll get fast, accurate checks every time. Zinc automates candidate document collection and referencing follow-ups, and directly integrates with HMRC to provide employment verification in minutes — not days.&amp;nbsp; Real-time status updates keep you and your candidates in the loop, enhancing transparency and cutting down on questions. Whether you’re hiring one candidate or hundreds, re-usable check packages, custom reference questions, and an automated process mean you’ll be able to send checks in just a few clicks.&amp;nbsp; Zinc is built to integrate with your HR tech stack, including Workday, Pinpoint, HiBob, and more, so once results are in, you can go straight to your HRIS or ATS to view the results.&amp;nbsp; Zinc is serious about data security, and are SOC 2 and ISO 27001 certified.



## Zinc Pros & Cons
**What users like:**

- Users find Zinc **extremely user-friendly** , appreciating its seamless integration and time-saving automation with HR systems. (17 reviews)
- Users rave about Zinc&#39;s **exceptional customer support** , enhancing their overall experience and satisfaction with the product. (9 reviews)
- Users appreciate the **quick and efficient process** of Zinc, making candidate setup and checks effortless. (8 reviews)
- Users appreciate the **speed and efficiency** of Zinc, making tasks seamless and greatly enhancing productivity. (6 reviews)
- Users commend the **seamless process** of Zinc, which enhances efficiency and simplifies task management significantly. (6 reviews)
- Users value the **time-saving efficiency** of Zinc, allowing them to accomplish tasks seamlessly and reduce manual work. (6 reviews)
- Users commend the **easy setup** of Zinc, facilitating a smooth transition and efficient workflows from the start. (5 reviews)
- Efficiency (5 reviews)
- Candidate Experience (4 reviews)
- Users value the **trusted support and compliance ease** offered by Zinc, enhancing their hiring process across countries. (4 reviews)

**What users dislike:**

- Users experience **poor customer support** , facing delays and limitations that hinder timely assistance when needed. (6 reviews)
- Users experience **geographical limitations** with Zinc, facing unavailability of specific checks in some regions like Brazil. (2 reviews)
- Users find **limited customization** options for reports and templates, making adjustments inconvenient and cumbersome. (2 reviews)
- Users report **slow checks** due to unhelpful chatbot responses, leading to frustration over lack of timely updates. (2 reviews)
- Users find the **information unclear** , particularly regarding outstanding checks and guidance for hiring in new countries. (2 reviews)
- Users highlight the need for improved **billing transparency** when navigating hiring processes in new countries. (1 reviews)
- Users find the product **expensive** , which raises concerns about its value for the cost involved. (1 reviews)
- Inadequate Reporting (1 reviews)
- Limited Availability (1 reviews)
- Users find the **limited editing options** cumbersome, requiring multiple package setups for simple adjustments. (1 reviews)

## Zinc Reviews
  ### 1. Fast, reliable, transparent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about Zinc?**

Being able to see the references, other experiences have felt very opaque and take a lot of time.

**What do you dislike about Zinc?**

None to speak of - this is a great service.

**What problems is Zinc solving and how is that benefiting you?**

Being able to have access to references to ithijt having to submit an entirely new set.

  ### 2. Quick and very efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy B. | Senior Graphic Designer / Illustrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2022

**What do you like best about Zinc?**

Very intuitive layout and design. Simple and easy to follow instructions. I was kept well informed at each stage of the process.

**What do you dislike about Zinc?**

Emails to my proposed referees ended up getting caught in junk filters. I had to follow up with a direct message asking them to check.

**What problems is Zinc solving and how is that benefiting you?**

I'm starting a role within a new company and needed to supply references. My referees were given clear guidance about what information was required.

  ### 3. Easy to use - great integration with HR system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2022

**What do you like best about Zinc?**

The integration with our HR system works perfectly

**What do you dislike about Zinc?**

Nothing so far, only have zinc for a few weeks

**What problems is Zinc solving and how is that benefiting you?**

right to work checks within the uk after the process changed

**Official Response from Charlotte Hall:**

> Thank you for your kind words - we're really pleased you like the ATS and HRIS integration ensuring you can request and seamless share background-checking data :)

  ### 4. Great service received

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yele c. | Customer Service Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2022

**What do you like best about Zinc?**

The way the website is built is very helpful 
The qualities are Efficiency, Faster, organised 
One of the best things is communication

**What do you dislike about Zinc?**

Lack of online assistance 
Every was working fine

**What problems is Zinc solving and how is that benefiting you?**

DBS checks
It was done quickly and helped me receive it on time

  ### 5. Customer Service Adequate

**Rating:** 2.0/5.0 stars

**Reviewed by:** Tiffany A. | Team Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about Zinc?**

Notifying parties of their security check progress

**What do you dislike about Zinc?**

Not able to contact the help/support team as easily, makes it difficult when there's a reoccuring issue going on

**What problems is Zinc solving and how is that benefiting you?**

Easy with reaching out for references and security checks - saves time!

**Official Response from Charlotte Hall:**

> Hi Tiffany,

I'm really sorry to hear that you've not had a 10 out of 10 experience with Zinc. We pride ourselves on our customer service and will rectify this immediately. Someone from the team will be in touch with you today.

Have a lovely day.
Best, Charlotte 

  ### 6. Clear and straightforward questions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2022

**What do you like best about Zinc?**

There is feedback after every stage of the check process

**What do you dislike about Zinc?**

Some checks may take a bit long e.g educational checks

**What problems is Zinc solving and how is that benefiting you?**

Zinc is helping verify that individuals who are hired are genuine and have the right background before they begin working

  ### 7. Very easy and straight forward

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2022

**What do you like best about Zinc?**

The email updates when a step had been completed, so I knew who and what I needed to chase up

**What do you dislike about Zinc?**

This far I haven't disliked anything about Zink

**What problems is Zinc solving and how is that benefiting you?**

Quick and easy on onboarding step. No emails back and forth. You know exactly what details that need to be provided

**Official Response from Charlotte Hall:**

> Thank you for taking the time to leave Zinc a review, we're glad you found it easy and straightforward to collect your reference and background checks. 


  ### 8. Easy to use credible reference & background check  portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about Zinc?**

The interface is straightforward to use. 
Customer support is quick and efficient
The data is secure and reusable. 
Good value for money for the services provided.

**What do you dislike about Zinc?**

No reporting capability is readily available for end users.

**What problems is Zinc solving and how is that benefiting you?**

Provides accurate and quick referral for employers
I have all the required information handy to submit, and it can be referenced for future use.

  ### 9. Includes Everything!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about Zinc?**

One of the things I liked the most was the fact that Zinc includes a global check for international companies. This is a great feature that automatically pinpoints and runs the check for the appropriate state and country.

**What do you dislike about Zinc?**

Overall, I don't think anything is missing from Zinc or anything I disliked. It seems easy to use as an employee and an employer.

**What problems is Zinc solving and how is that benefiting you?**

The fact that I don't have to pay for multiple systems to run checks in multiple countries.

  ### 10. Great!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie R. | Staff Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Zinc?**

Everything was extremely easy with this. The interface was amazing and made the process seamless.

**What do you dislike about Zinc?**

Nothing in particular. I hadn't heard of this brand before, but everything went very well.

**What problems is Zinc solving and how is that benefiting you?**

I think making the process of reference checks go by extremely easier and quicker!

  ### 11. Swift and seamless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2022

**What do you like best about Zinc?**

The checks were easy to complete and accessible to check their progress. Customer support was great

**What do you dislike about Zinc?**

Nothing, no complaints the system is straightforward

**What problems is Zinc solving and how is that benefiting you?**

Reference checks

**Official Response from Charlotte Hall:**

> Thanks for your review :) I'm pleased you found the interface easy to navigate and complete your background checks as well as good customer support! Have a lovely day, Charlotte



  ### 12. Fast check

**Rating:** 5.0/5.0 stars

**Reviewed by:** Margaret D. | dog Foster volunteer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about Zinc?**

I found it easy to use, fast service, reliable and genuine

**What do you dislike about Zinc?**

There was nothing I dislike about the zinc service

**Recommendations to others considering Zinc:**

I would definitely recommend using zinc to keep all your references safe and easy to manage

**What problems is Zinc solving and how is that benefiting you?**

I used this reliable service to check my references in for work and found it beneficial.

  ### 13. Excellent, reduces admin and provides results.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Zinc?**

Zinc has been excellent from the start; we never undertook the level of checks we do now before. The setup was straightforward, and we could customize our packages as per our business needs. Luke and the team were on hand at every step to clarify (our many questions) and worked well with our legal team to get this set up. We have used Zinc to perform our new hire checks, and these are seamless and speedy, a portal branded to our company, and a perfect experience for candidates.

**What do you dislike about Zinc?**

There is nothing we dislike about Zinc as we have only been using it for a short time. The only thing we would like to see added to the portal is setting access levels. For example, a recruiter could start the checks instead of a full system admin.

**What problems is Zinc solving and how is that benefiting you?**

We are remotely hiring now, which we didn't do before. Zinc helps us mitigate the risk of employing individuals who may not be suitable for the role. This has reduced the admin load heavily and freed up more time to focus on the important stuff (instead of chasing references etc.)

**Official Response from Charlotte Hall:**

> Thank you for leaving us a review! We're really happy we were able to answer all of your questions setting up and mitigate your remote hiring risks. 
I will pass your feedback on about the user access to the product team. Have a lovely day!

  ### 14. It made approaching current and former employers for references a hundred times simpler

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris O. | Java Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about Zinc?**

It makes it easy for the referee to do their bit

**What do you dislike about Zinc?**

It is relatively generic, making nuanced or unusual situations harder to accommodate

**What problems is Zinc solving and how is that benefiting you?**

Zinc reduces delay, and the tensions associated with getting the paperwork together. This is because it is quick and easy for the referees.

  ### 15. Fast and easy service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about Zinc?**

How quick and efficient your services are

**What do you dislike about Zinc?**

Nothing really, everything was nice and efficient!

**What problems is Zinc solving and how is that benefiting you?**

You have a nice online portal where I can upload all the information that I need and the fact you can store my references for possible future jobs is really really useful.

  ### 16. Easy to use but frustrating to set up

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about Zinc?**

It's easy once you set it up but it's not intuitive on how to set up or how the token system works

**What do you dislike about Zinc?**

The token system makes no sense, you have to contact them for more tokens

**What problems is Zinc solving and how is that benefiting you?**

Doing background checks on new hires

**Official Response from Charlotte Hall:**

> Hi,

I'm really sorry to hear that you found the set up difficult with Zinc. We pride ourselves on our ease of use. Someone from the team will be in touch with you.

Have a lovely day.

Best, Charlotte

  ### 17. Loads of time saved, although not the most intuitive set up

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2021

**What do you like best about Zinc?**

I like the candidate Dashboard, the ease of setting up the profiles, and the ability to control the candidates' hands.  This means I can get on with interviewing and saves a lot of time, effort, and money on the screening / referencing process.

**What do you dislike about Zinc?**

As an FCA-regulated firm, regulatory references are sometimes mandatory, and it is not easy to set this up in a way that is clear for the referring firm to be able to complete. The checks are pretty complex, and it is unclear the difference between some options - hover help icons with brief descriptions would be super helpful.

**What problems is Zinc solving and how is that benefiting you?**

With no HR in a growing startup, as the Head of Operations, I have to wear many hats. I am very time-poor, and referencing/screening candidates is vital to our business but takes more resources than I have available.
Zinc is helping me to streamline this process and free up time to do my actual job!

**Official Response from Charlotte Hall:**

> Thank you for taking the time to leave a review for Zinc. I'm really happy that we're saving you a lot of time to get on with other tasks :) We will take your feedback onboard, more help icons sounds like a great idea. 

  ### 18. The most smooth and efficient background check I had in 13 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicola M. | FinCrime Compliance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about Zinc?**

That zinc tells you what's going on in each stage. Once something is ready they inform you, not only your future employer. Also they show you what they collect and from who. Cannot ask for more.

**What do you dislike about Zinc?**

Nothing. It's a very smooth and efficient background check

**What problems is Zinc solving and how is that benefiting you?**

Zinc was used for my background check to get me onboard my next employer. It was very articulated, organised and the steps and progress were always shared with you in full detail.

**Official Response from Charlotte Hall:**

> Thanks for leaving a review Nicola! We're thrilled it's been the best background check you've had in over a decade.  Have a lovely rest of your day!

  ### 19. Amazing experience and good service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Callum J. | Energy Specialist, Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about Zinc?**

I loved how easy Zinc was to use, in terms of providing data it was super easy to fill out and get sent. I love the UI and the automation.

**What do you dislike about Zinc?**

I honestly think some of the things that could be added is more transparency regarding the DBS checks and being able to see the data.

**What problems is Zinc solving and how is that benefiting you?**

Zinc has helped companies like the one I'm now working with! They're able to take the hard work out of referencing.

**Official Response from Charlotte Hall:**

> Thank you for your kind words, Callum. We're really pleased you're enjoying the product!

Have a great weekend. Best, Charlotte



  ### 20. professional, helpful and well-organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 24, 2022

**What do you like best about Zinc?**

employee support, clearly presented requirements related to the necessary documentation

**What do you dislike about Zinc?**

At the moment, I would not be able to list the negative sides and disadvantages of using Zinc

**What problems is Zinc solving and how is that benefiting you?**

when using Zinc, I had certain ambiguities that were removed after consultation with the employees

  ### 21. HR Zinc Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane S. | HR / People Experience Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2022

**What do you like best about Zinc?**

User friendly
Easy and quick
Notifications

**What do you dislike about Zinc?**

Nothing - it was simple and quick to use

**What problems is Zinc solving and how is that benefiting you?**

Waiting to see if references actually respond
Questions already drafted
Updates
Candidate friendly

  ### 22. quick responses, friendly helpful staff, checking system is efficient and clear

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2022

**What do you like best about Zinc?**

the ease of being able to speak to them on webchat and how quickly they respond and resolve any queries/issues

**What do you dislike about Zinc?**

not being able to see what is happening with dbs checks/why some can take longer than others

**What problems is Zinc solving and how is that benefiting you?**

makes getting background information and reference checks done smooth and efficient

  ### 23. Independent, efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hana . | QA Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Zinc?**

I like the independence, templates that ensure the same conditions for everyone, and efficiency in, for example, short answers regarding previous employer references. Overall my experience was very nice :-).

**What do you dislike about Zinc?**

Nobody answered my e-mail I was writing regarding help with checking my education - I took some time (I wasn't bothered, but I want to help with adding my maiden name to make the check easier). No problem with me, but somebody could be annoyed.

**What problems is Zinc solving and how is that benefiting you?**

The background check is essential, and independence makes it transparent and fair. The easy filling makes it more acceptable for company representatives to give somebody the reference.

**Official Response from Charlotte Hall:**

> Thanks for your review Hana! I'm glad you had a good experience. Thank you for mentioning the email comms regarding your education check, we always strive to get back to emails within a day. We will take your feedback onboard. Have a lovely weekend, Best, Charlotte 


  ### 24. Very Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lucy C. | Protection Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2022

**What do you like best about Zinc?**

It was simple to use and very clear. All information was there to access and steps were given to guide me through the process.

**What do you dislike about Zinc?**

The updates after the process was complete wasnt as clear as they could have been

**Recommendations to others considering Zinc:**

It's worth it!

**What problems is Zinc solving and how is that benefiting you?**

It's helping me get a job

  ### 25. Love Zinc

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lauren B. | Operations Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Zinc?**

Zinc is easy to set up and has a great interface. We also love the speediness of the checks. The Workable integration is especially handy as it alerts us when the check is complete.

**What do you dislike about Zinc?**

I don't love that we pay for tokens, but I understand that it's the industry standard and makes billing slightly easier when carrying out checks that cost different amounts.

**What problems is Zinc solving and how is that benefiting you?**

We were dealing with incredibly glitchy forms with our last provider and checks taking upwards of a month. Our business relies on background checks to bid for client accounts, so speediness without error is essential.

**Official Response from Charlotte Hall:**

> We love that you love Zinc Lauren! We're a big fan of Workable. Thanks for your feedback :)

  ### 26. Fast and easy to complete!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kathryn  Y. | UX/UI Design Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2022

**What do you like best about Zinc?**

I liked that Zinc was easy to understand, and they kept me updated throughout the process so I knew exactly what was outstanding.

**What do you dislike about Zinc?**

I had an error message when submitting a check, I am not sure why but that is the only problem I can think of.

**What problems is Zinc solving and how is that benefiting you?**

I used Zinc as a candidate to complete reference checks.

  ### 27. To be able to know in advance relevant information about the people in the team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roberto G. | CEO of Spanish Business en Octopus, Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2022

**What do you like best about Zinc?**

This is important information to be able to make a correct selection and get to know the people better.

**What do you dislike about Zinc?**

I would have liked the FAQ information to be in more languages than just English.

**What problems is Zinc solving and how is that benefiting you?**

Get to know more and better the details of the candidates that cannot be known in the interviews. To get to know better the background people throughout their professional career and to have the track record other professionals with whom they have worked.

**Official Response from Charlotte Hall:**

> Thank you for your kind words, Roberto. We're really pleased you're enjoying the product and very happy to have Octopus Energy onboard! 

I will pass on your feedback about the languages to the product team. Have a lovely day.



  ### 28. Sr. Business Development Executive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vishal S. | Store Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about Zinc?**

All the details asked are really supportive

**What do you dislike about Zinc?**

Nothing as such all details were useful.

**Recommendations to others considering Zinc:**

Good platform

**What problems is Zinc solving and how is that benefiting you?**

It makes it easier for employers to verify the details

  ### 29. Simply Best Background checking processing I have ever seen.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Uday K. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Zinc?**

I like how simple and effective it is. Just what necessary information is needed was collected and process was so simple and easy.
It was the best amount all bgv vendor.

**What do you dislike about Zinc?**

Honestly not much and I would be just nit picking.

One thing is my education background took a little bit more time than expected.
I contacted helpline and then they verified via another method.

**What problems is Zinc solving and how is that benefiting you?**

It solved the background check issues of previous companies.

It is easily best bgv vendor I have ever seen.

  ### 30. Very good experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marylou Y. | Kitchen Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2022

**What do you like best about Zinc?**

I really like that I got a notification every time there was an update on your references and that you could see everything that was said in the reference, by who and when.

**What do you dislike about Zinc?**

I guess maybe if you don't get the job with your references, the employer could write the reason why and it would be possible to see it? That would be a great addition.

**What problems is Zinc solving and how is that benefiting you?**

My references are being kept on there so I can use them again for a possible future job that asks for references and I think it's a great thing. Very efficient.

**Official Response from Charlotte Hall:**

> Thank you for your kind words Marylou! We hope you find reusing your references on Zinc later in your career useful Have a lovely weekend!

Best, Charlotte

  ### 31. Everything you need from a referencing and check tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivia B. | Head of Talent Acquisition, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2021

**What do you like best about Zinc?**

I couldn't recommend Zinc highly enough. This started when I discovered the automation and flexibility Zinc allows during our Demo with Theo. By automating our checks while still keeping the interaction with our new starters ‘human’ and hugely reducing the manual work needed from our teams. Zinc not only helps alleviate the team’s workload, it also somehow makes candidates enjoy their interactions with us during the check process! The UX is fab and allows us to review checks quickly and easily.

**What do you dislike about Zinc?**

- Would be great to automate even more when we create a job; Zinc knowing a title automatically creates the correct tag for the level of check needed. 
- Less than 5 year checks - done 
- Autoamte triggers to hiring managers letting them know checks have been sent and begun rather than just once complete - this will reduce questions from hiring managers

**What problems is Zinc solving and how is that benefiting you?**

- great automation
- good integrations with our key platforms
- maintain good experience for our candidates
- easily to use
- great customer suppport 
- tarilored checks around UK and globally

**Official Response from Charlotte Hall:**

> Thanks for leaving such a detailed review Olivia, your feedback really helps us improve. 

I've passed your feedback onto the product team. Have a lovely week :)

  ### 32. Rapid, Professional, Courteous and Friendly. Simply too easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charalambos A. | O, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about Zinc?**

That I'm engaging with humans. They fully understand our needs and challenges.

**What do you dislike about Zinc?**

nothing so far (honestly). Scratch that, it would be useful to search via email instead of asking the kind support staff to help me. They were all really happy to help btw.

**Recommendations to others considering Zinc:**

its money very well spent that will likely save you money in the long term.

**What problems is Zinc solving and how is that benefiting you?**

checking candidate progression for DBS checks.

**Official Response from Charlotte Hall:**

> Thank you for your kind words Charalambos, we're a big fan of Weezy too! I'm thrilled you're finding Zinc easy to use with a human approach to background checking. I'll pass your feedback about the search functionality to the Product team. Have a lovely weekend! 

Best, Charlotte

  ### 33. Online with checks within 2 hours!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about Zinc?**

With a nine-invasive onboarding, I was able to action background checks for new employees joining our company almost instantly where as I was still waiting to schedule with old-school providers. These guys really get startup speed and service, the chat bot in the product helps with all individual queries that arose when we sent it to 30 people simultaneously :-P made my life a lot easier to be sure!

**What do you dislike about Zinc?**

Not much here, there was some confusion when we used the tool for existing employees but this was rectified within an hour from the team

**Recommendations to others considering Zinc:**

If you need to spin up a solution quickly and give users high levels of transparency and a modern UI. It's easily scalable within processes through the ATS integration

**What problems is Zinc solving and how is that benefiting you?**

Working ina regulated space across Europe and MENA we needed a solution that could work for UK and none UK employees that integrated with Lever and was "fire and forget" this solution did that 100%. It is now fully automated into our work flow and seemlessly delivers

  ### 34. ZINC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sylwia B. | Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2022

**What do you like best about Zinc?**

I am truly impressed with how you have managed the task, it is not an exaggeration to say that you are excellent at your work.

**What do you dislike about Zinc?**

N/A - No, anything, any issue. All was fine.

**Recommendations to others considering Zinc:**

Appreciate your prompt response in resolving this issue.

**What problems is Zinc solving and how is that benefiting you?**

Checking staff - screening.

  ### 35. Swift checks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Georgia W. | CUstomer support experience, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2022

**What do you like best about Zinc?**

Very user friendly platform, great tool
Appreciated all features.

**What do you dislike about Zinc?**

No down sides. Found everything great. Everything works great.

**Recommendations to others considering Zinc:**

Don't hesitate!

**What problems is Zinc solving and how is that benefiting you?**

Background checks for new job

  ### 36. Simple and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cleverson M. | Desenvolvedor Java, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2022

**What do you like best about Zinc?**

I feel secure about the background checks. It seems to be very reliable.

**What do you dislike about Zinc?**

As some people don't speak English, it should have an option to send the invite in others languages.

**Recommendations to others considering Zinc:**

It is a good tool.

**What problems is Zinc solving and how is that benefiting you?**

I'm confirming that my background experience is authentic.

**Official Response from Charlotte Hall:**

> Thanks for your review Cleverson :) I'm pleased you found the interface simple and easy to navigate. Have a lovely day

Best, Charlotte



  ### 37. background check

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Zinc?**

IT was very easy to use and they respond in a timely manner.

**What do you dislike about Zinc?**

IT was new experience so had to get used to it

**What problems is Zinc solving and how is that benefiting you?**

They facilitate getting a job

  ### 38. Awesome support, solid product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tom H. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Zinc?**

I love the speed at which I can get references for our new hires... and the speed at which the Zinc support team help me with my questions!

**What do you dislike about Zinc?**

There are a few UI requests I have made in the dashboard (shared with the team) that would be good to clean up, but apart from that I have nothing to dislike...

**What problems is Zinc solving and how is that benefiting you?**

Fast, effective referencing for new hirs

**Official Response from Charlotte Hall:**

> Thank you for leaving us a review Tom. We're really happy you've found the process quick with great support.

I will pass your feedback on about the dashboard UI to the product team. Have a lovely day!

  ### 39. Friendly customer service/easy process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about Zinc?**

The process was really fast and the customer service team was always online to help with some technical issues a had. The site is easy to navigate and customer friendly.

**What do you dislike about Zinc?**

I had some issues with the criminal check as the system couldn't recognise my personal details. However, the customer service helped me to find the right way to sort it out.

**What problems is Zinc solving and how is that benefiting you?**

easy background check, including education/work experience and background check. It took me a few minutes to complete the process

  ### 40. Excellent Background Checking Tool which speeds up our hiring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex J. | Head of Global Resourcing &amp; Global HR Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2021

**What do you like best about Zinc?**

Excellent and easy onboarding. 
Constant communication with the account manager. 
Customised brand for the company. 
Helping us scale rapidly as a company. 
Speed of checks is amazing. 
Global reach

**What do you dislike about Zinc?**

•	More automation and triggers to hiring managers to let them know checks have been done and complete. 
•	More information on what results could mean when they say consider. 
•	Slightly more user friendly platform but I am sure it will evolve.

**What problems is Zinc solving and how is that benefiting you?**

Ability to scale the organisation at pace and automating our background checking process. Fantastic integration with our ATS (Workable)

**Official Response from Charlotte Hall:**

> Thank you for your review Alex, we really appreciate the feedback! 

We have just implemented a new feature update to the status tags so you can mark candidates as ready to be reviewed and you'll be able to see clearly when there's a match tag from the Recruit table.

Have a lovely day!

  ### 41. Efficient and quick

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gene G. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Zinc?**

How I would receive email updates for each phase that was completed. I've had other third party background checks mess up the hiring process.

**What do you dislike about Zinc?**

Not really much I can find wrong. I like the simplistic layout. All the features seem to work as intended

**What problems is Zinc solving and how is that benefiting you?**

I didn't use it as a client, so I am confused as to why I'm asked this question.

**Official Response from Charlotte Hall:**

> Thank you for taking the time to leave a review for Zinc Gene. I'm really happy that you found the process efficient and quick. Have a great day! 

Best, Charlotte



  ### 42. Automates what would have taken a lot of manual work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren  M. | Head of People Experience, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2021

**What do you like best about Zinc?**

The level of customisation and automation of what was historically a very manual process

**What do you dislike about Zinc?**

Nothing just yet, it perfectly serves the needs of our business

**What problems is Zinc solving and how is that benefiting you?**

Huge reduction in manual emails to send and receive both reference requests and right to work checks. It's allowed our team to focus on other priorities instead of manually sending individual emails, chasing, and filing

**Official Response from Charlotte Hall:**

> Thanks so much Lauren! Automation makes the time-saving dream work. Have a great week.

  ### 43. Straightforward instructions to complete the required information.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about Zinc?**

You can keep the records of the reviews received for future use.

**What do you dislike about Zinc?**

Could ask more questions to provide a more details profile review.

**What problems is Zinc solving and how is that benefiting you?**

Assisting with an online reference service

  ### 44. Quick and Efficient, without leaving the chair

**Rating:** 4.5/5.0 stars

**Reviewed by:** Giovanni Marco D. | Data Strategy and Design Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about Zinc?**

It was all very intuitive and fast. It took me just a few minutes to submit all the information. I received reminders to complete the task and notifications when each step was completed. The help pages were also useful - I wasn't sure what type of reference was requested (professional or HR), but the help described quite clearly.

**What do you dislike about Zinc?**

The interface for submitting multiple references did not work well. I put the details of two references, clicked on the "request reference" button, but only the second reference was contacted.

**What problems is Zinc solving and how is that benefiting you?**

background check to accept new job offer.

**Official Response from Charlotte Hall:**

> Thanks for leaving a review Giovanni! Your feedback helps us improve the product for users submitting their reference and background checks. Have a lovely rest of your week. 

  ### 45. Easy Implementation & Great Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about Zinc?**

We love the global aspect of Zinc and the quick, easy support we receive.

**What do you dislike about Zinc?**

We would like to see criminal history right away.

**What problems is Zinc solving and how is that benefiting you?**

Global background checks and easy candidate experience!

  ### 46. Straight Forward - Straight Talking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter K. | Mass Spectrometry Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 01, 2022

**What do you like best about Zinc?**

Fuss free and easy to navigate. Notification when referees complete tasks

**What do you dislike about Zinc?**

Did not get notified of the last written reference completed

**Recommendations to others considering Zinc:**

Well worth considering

**What problems is Zinc solving and how is that benefiting you?**

Getting references sorted, recorded and safed for future reference

  ### 47. References are so much simpler now!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2022

**What do you like best about Zinc?**

Ease and speed of use to complete references

**What do you dislike about Zinc?**

Sometimes having to chase references as they do not complete all of the information which then turns it back into a manual process again.

**What problems is Zinc solving and how is that benefiting you?**

Speed of hiring

**Official Response from Rachel Moore:**

> Thanks for taking the time to leave Zinc a review, we really appreciate it! It's great to hear Zinc has helped your reference checks become more efficient. 

All the best, 
Rachel

  ### 48. First Impressions Count

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vicky F. | H, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Zinc?**

Very user friendly. Easy to use. Not complicated

**What do you dislike about Zinc?**

Nothing I can think of during my first week of using the system

**Recommendations to others considering Zinc:**

Go for it

**What problems is Zinc solving and how is that benefiting you?**

Automating what was a very manual process for us - solving the job reference, criminal records, and right to work requests

**Official Response from Charlotte Hall:**

> Thank you for your kind words, Vicky. We're really pleased you're enjoying the product and happy to have you onboard!

  ### 49. Really simple and easy to use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about Zinc?**

I thought it was so simple and straightforward to use. Loved that you would get live updates on the checks that wrrr taking place.

**What do you dislike about Zinc?**

I'd say the only downside is that it was a little difficult navigating it on my phone vs my mac

**What problems is Zinc solving and how is that benefiting you?**

N/A

  ### 50. Smooth background checks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2022

**What do you like best about Zinc?**

Great to be able to see the references provided

**What do you dislike about Zinc?**

I can't think of any downsides to be honest! It was a pretty seamless experience

**What problems is Zinc solving and how is that benefiting you?**

Simplifies background and reference checks


## Zinc Discussions
  - [Can I access my references?](https://www.g2.com/discussions/can-i-access-my-references) - 1 comment, 2 upvotes

- [View Zinc pricing details and edition comparison](https://www.g2.com/products/zinc-work/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-03+15%3A46%3A32+-0500&secure%5Bsession_id%5D=714f69cd-ce71-4025-b2b3-53ad99866656&secure%5Btoken%5D=b6cc51ed143820664f35e3a24ee455a22e802821b7de9a3c655ed8541a08fd3b&format=llm_user)
## Zinc Integrations
  - [Ashby](https://www.g2.com/products/ashby-ashby/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Employment Hero](https://www.g2.com/products/employment-hero/reviews)
  - [Eploy](https://www.g2.com/products/eploy/reviews)
  - [Fountain](https://www.g2.com/products/fountain/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Humaans](https://www.g2.com/products/humaans/reviews)
  - [ICIMS](https://www.g2.com/products/icims/reviews)
  - [Kula](https://www.g2.com/products/kula/reviews)
  - [Lever](https://www.g2.com/products/lever/reviews)
  - [Pinpoint](https://www.g2.com/products/pinpoint-hq-pinpoint/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews)
  - [Teamtailor](https://www.g2.com/products/teamtailor/reviews)
  - [Tribepad](https://www.g2.com/products/tribepad/reviews)
  - [Vanta](https://www.g2.com/products/vanta/reviews)
  - [Workable](https://www.g2.com/products/workable/reviews)

## Zinc Features
**Background Check Administration**
- Screening and Assessments
- Compliance
- Dashboard

**Platform Content**
- Templates
- Automated
- Reports

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Background Check Data**
- Real-Time Tracking
- Platform Search
- Alerts and Notifications

**Platform Basics**
- Optimization
- Interoperability
- Performance

**Background Check Additional Functionality**
- Integrations
- Mobility
- Messaging

**Platform Additional Functionality**
- Integrations
- Identity verification
- Custom branding

**Platform Data**
- Visualization
- Security and Compliance
- Alerts and Notifications
- GDPR Compliant

**AI Insight Check - Background Check**
- Insight Check

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**AI Investigation and Verification - Background Check**
- Verification

## Top Zinc Alternatives
  - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews)
  - [First Advantage](https://www.g2.com/products/first-advantage/reviews) - 3.4/5.0 (106 reviews)
  - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (444 reviews)

