Zenloop increased our customer feedback from below 10% from previous surveys to currently around 30%. This helps us to better understand our customers and act on their feedback. Another thing to point out is the great team and fast set up. Review collected by and hosted on G2.com.

At the moment we are quite statisfied with the product and service Review collected by and hosted on G2.com.

We had a pretty nice onboarding with the team of zenloop and are very satisfied with the cooperation so far. Especially because there is a direct and product-related exchange. It helps both sides to adapt and improve the tool together to the needs of the clients and customers.

We look forward to further cooperation!

Thank you. Review collected by and hosted on G2.com.

Sometimes trouble with the performance and missing a user role manager. Review collected by and hosted on G2.com.

Using labels you can determine if the amount of feedback regarding certain issues is increasing. So you know which issues to examine first.

I was really surprised how fast feedback and suggestions for improvement of the tool are realised. Moreover, Zenloop is constantly developing the tool. Review collected by and hosted on G2.com.

It would be great to include a learning mechanism for the labels. Review collected by and hosted on G2.com.