What do you like best?
Easy to use/user friendly interface that can go a long way without the help of a "real" web designer
You can train someone to use it fairly quickly
They improve over time, I could not write a review as good a few years ago!
What do you dislike?
Sometimes it can be unstable, I've encountered some issues in the past (as well as other companies I know of). However, I have not experienced any crash/bugs for the last year or so.
Sometimes you think of piece of content that would be really nice, but is not available - they can't have everything but it's always a bit frustrating to face the tool's limits
Recommendations to others considering the product:
Update the plugin as soon as they release a new version, update or patch. This way you will make sure your website is safe and that you have the best experience with minimum issues
If you have very specific stuff in mind for your website, you might need external help anyway
What problems are you solving with the product? What benefits have you realized?
We save time and money (or money and money) because we can build our web pages somewhat fast and by ourselves