Workzoom Reviews (34)

Reviews

Workzoom Reviews (34)

4.4
34 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the centralized solution that Workzoom provides for managing HR processes, which significantly reduces manual work and enhances efficiency. The platform's ease of use and strong customer support are frequently highlighted, making it easier for teams to navigate and implement. However, some users note that the initial learning curve can be steep, requiring time to fully adapt.

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Adriana J.
AJ
Adriana J.
Senior Client Accounting & Compliance Manager
Accounting
Mid-Market (51-1000 emp.)
"Streamlines Payroll, Needs Better Integrations"
4/5
What do you like best about Workzoom?

The standout feature for our multi-provincial accounting practice is its fully Canada-tailored payroll calculation engine. It automatically refreshes CPP, EI, and regional payroll levy rates annually, so we never have to manually update formulas and avoid costly calculation mistakes at month-end. The layered PIPEDA user access permissions are a huge win for our audit workflows; we can lock junior staff out of sensitive employee financial data without building custom permission sheets offline. Its native time tracker feeds logged hours straight into payroll batches, eliminating duplicate data entry and mismatched hour records for our retail, construction, and tech SME clients, while its standardized payroll exports drastically cut prep time for CRA filing each tax cycle. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

There’s a noticeable lack of pre-built report templates built around construction job costing or retail hourly payroll breakdowns, meaning we rebuild custom report fields from scratch for every client group each month. It offers almost no native two-way sync with widely used Canadian accounting software like QuickBooks Canada, so our team relies entirely on manual CSV exports and imports to align payroll data with client ledgers. Tax summary outputs aren’t formatted to submit directly to the CRA, requiring extra spreadsheet reformatting before filings. Support wait times spike drastically through tax season, and bulk editing tools for multi-province employee profiles are cumbersome, slowing down mass client record updates significantly. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Still Needs Work Despite Solid HRIS Basics"
1/5
What do you like best about Workzoom?

It has the core functions of what an HRIS system is supposed to do, and has some interesting ideas re the reporting function (it doesn't work super well, but the spirit is there). When we'd just started, the team was amazingly supportive in implementation and improvement. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

The biggest thing is that it isn't intuitive, from neither user nor admin side, so our staff frequently complain they get "lost" in the system. There are some baffling UX choices, like it's impossible to copy the employee's address from their profile page, or open a new tab.

There are some issues with the system that have been brought up years ago and never resolved - e.g. an option to drag and drop a file to upload it was implemented back in 2024, but never actually worked. It's impossible for managers to see holidays of their team only.

It's a Canadian system, and there are issues with translating it to the UK context - e.g. many terms are hard-coded for the Canadian law, and, even though they can be displayed in UK terms on request, they are impossible to search due to the way the system is programmed. Any implementation outside of Canadian law would require a lot of manual adjustments and then still not function right due to the hard coding. Review collected by and hosted on G2.com.

Shanika P.
SP
Shanika P.
Toastmaster, ACS, ALB - President CRTC
Mid-Market (51-1000 emp.)
"Streamlined Payroll with Centralized Data, Timesheets, and Reporting"
4.5/5
What do you like best about Workzoom?

What I like most about Workzoom is how it streamlines payroll operations by centralizing employee data, timesheets, approvals, and reporting in one system. It reduces manual work and makes it easier to manage payroll and employee records efficiently. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

At times, requested changes take longer to be implemented due to established workflows and prioritization, particularly when they are deemed less critical than other system updates or issues, which is understandable in any system. Review collected by and hosted on G2.com.

Philip E.
PE
Philip E.
EHS Manager
Mid-Market (51-1000 emp.)
"Easy to Use, Clear, and Works Great for Our Site"
5/5
What do you like best about Workzoom?

Easy to use and very clear, it works for site Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

There isn't downside that I can think about. Review collected by and hosted on G2.com.

Lasha F.
LF
Lasha F.
Behavioral Therapist
Small-Business (50 or fewer emp.)
"Workzoom for best perfomance"
4.5/5
What do you like best about Workzoom?

Workzoom is best app to stay updated and real-time for your employees and colleagues. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

Workzoom is little hard to understand and you mist explain it much to others, but after you know the app it's easiest to use. Review collected by and hosted on G2.com.

Louis C.
LC
Louis C.
Sr. Director, Safety|HR
Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"THE HR Experience"
4/5
What do you like best about Workzoom?

Ability to track staff and payroll all-in-one. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

Delay with proving updates between users. Review collected by and hosted on G2.com.

Shahzeb B.
SB
Shahzeb B.
Enterprise (> 1000 emp.)
"I have Steel and Textile Industry Experience with great corporate sector."
4.5/5
What do you like best about Workzoom?

Workzoom is a contemporary human resources platform that allows you to manage your company's payroll, bonuses, compliance, productivity, and recruitment . Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

There is no dislike as such, there are n number of benefits to using this tool. Ensure the best, results are so amazing Review collected by and hosted on G2.com.

Rohini M.
RM
Rohini M.
Recruitment Consultant
Small-Business (50 or fewer emp.)
"All in One for HR"
5/5
What do you like best about Workzoom?

Work Zoom- is All in one application or tool for Human resource Employee to completely trust and depend on in terms of efficiency, effectiveness, Time management, Hiring best talent, Durability and many more. It also enables smooth handling of systems in a very informative manner, by allowing us to ensure centralised working patterns. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

There is no dislike as such , there are n number of benefits by using this tool. Ensure the best , results are so amazing. Smooth flowing of daily work and completely trustable Review collected by and hosted on G2.com.

KP
Katrin P.
Mid-Market (51-1000 emp.)
"review of implementing HRIS"
4/5
What do you like best about Workzoom?

I like that the implementation is very low-key and easy going. No pressure added to complete milestones by pre-determined dates. Staff is easy approchable for customization. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

Although regular meetings are set to discuss progress and issues, I would like to have instant access to my coach when I am stuck in testing certain applications.

I frequently struggle with the application being stalled or doesn't update, which slows me down a bid. Refresh - clear cache - refresh - log out - log on, still not working.... waiting longer ....and so on.... Review collected by and hosted on G2.com.

GB
Greg B.
Mid-Market (51-1000 emp.)
"Workzoom Implementation"
4.5/5
What do you like best about Workzoom?

Our organization is implementing Workzoom, and our account reps have been great as we work towards going live. The creation of our sandbox has already led to valuable employee insights and helped us put a smile on employees' faces by being able to recognize service milestones in real time. A qualitative ROI was achieved within a week of beginning implementation. We are off to a great start. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

So far we haven't found any areas of Workzoom that we dislike. Review collected by and hosted on G2.com.