# WorkFusion AI Digital Agents Reviews
**Vendor:** WorkFusion  
**Category:** [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 29
## About WorkFusion AI Digital Agents
WorkFusion is a pioneer in AI agents for financial crime compliance (FCC). Its AI Agents are purpose-built workers that augment compliance teams in level 1 analyst functions for anti-money laundering (AML), adverse media monitoring, sanctions screening alert review, customer onboarding, Know Your Customer (KYC), transaction monitoring (TM) and customer service. WorkFusion’s AI solutions are technology controls that mitigate risk, solve talent challenges, increase workforce capacity, save money, enhance employee and customer experience, and improve compliance posture. For more information visit workfusion.com.




## WorkFusion AI Digital Agents Reviews
  ### 1. Only Full Fledged Enterprise level Automation tool in MarketA full

**Rating:** 5.0/5.0 stars

**Reviewed by:** Padarthi Prudhvi p. | Senior software Engineer, Telecommunications, Enterprise (> 1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about WorkFusion AI Digital Agents?**

The one and only full-fledged enterprise level automation tool in the market with a high level amount of security for PI data. Multi-tier architecture can be easily implemented with this tool.

**What do you dislike about WorkFusion AI Digital Agents?**

Development for the bot took more time when compared to other tools in the market. Adding plugins to the tool was the hardest one

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

A Best product in the market with which we can develop the cots and follow the SDLC lifecycle approach.

  ### 2. Automate your workflow.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vivek V. | Enterprise Solutions Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2021

**What do you like best about WorkFusion AI Digital Agents?**

Automates the monitoring of data from multiple sources and gives you dashboard to validate rules.

**What do you dislike about WorkFusion AI Digital Agents?**

some times getting started with documentation makes easy..better hopscotch navigation is provided , then it would be better.

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

workforce orchestration - since in retail business this workforce automation is really necessary as it deals with multiple vendors/systems and all.

  ### 3. WorkFusion Intelligent Automation Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harish Kumar N. | WorkFusion RPA Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2021

**What do you like best about WorkFusion AI Digital Agents?**

Enterprise platform for Intelligent Automation. There are so many features provided by WorkFusion for development of workflows like bot sources, secrets vault, bcb, data stores etc.

**What do you dislike about WorkFusion AI Digital Agents?**

Few limitations like WorkFusion REST API cannot be enhanced by customer. Example is Asset Bundle Import API deploys the components to Control Tower with a standard API user that is created with SSO. But it doesn't have a feature or parameter to display developer name on the Control Tower for the deployed component.

**Recommendations to others considering WorkFusion AI Digital Agents:**

Select your use cases and have a vision for transforming your operations to Digital office

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Banking AML processes like transactions and KYC data screening

  ### 4. Work fusion automation tool best automation of application s

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vamsikrishna K. | software, Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2021

**What do you like best about WorkFusion AI Digital Agents?**

We can automate the web applications and email services and many cloud application

**What do you dislike about WorkFusion AI Digital Agents?**

Some time it fails in giving accurate automation

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

It saves time and money effort we can automate many applications using less time

  ### 5. Most reliable RPA tool for complex problems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shweta S. | Student, Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2021

**What do you like best about WorkFusion AI Digital Agents?**

Coding in control tower is easy , easy to use tool, 
If uou have licensed  tool you will have all yhe materials to learn groovy, selenium required for automation
Have helped organization automating banking use cases

**What do you dislike about WorkFusion AI Digital Agents?**

Initially the materials to study was not open source, if we had license then only we can study from there website.

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Banking use cases, accounting,  data extraction from govt issued documents

  ### 6. Workfusion Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2020

**What do you like best about WorkFusion AI Digital Agents?**

It is easy to automate without having much programming knowledge

**What do you dislike about WorkFusion AI Digital Agents?**

OCR improvement needed and also with web record

**Recommendations to others considering WorkFusion AI Digital Agents:**

yes it is very easy to use with good commands and better support

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

It help me to automate business easily

  ### 7. User-friendly RPA tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2020

**What do you like best about WorkFusion AI Digital Agents?**

it is pretty easy to use and debugging  once the bot stop

**What do you dislike about WorkFusion AI Digital Agents?**

the available function are not enough for user to build a complex robot therefore it is more suitable for  user to complete simple task on WF, I tried the free version so the speed quiet slow as well

**Recommendations to others considering WorkFusion AI Digital Agents:**

it is suitable for those who is new to RPA and no IT background

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

easy to use and can automate simple tasks

  ### 8. RPA express as a tool for automating reporting and management accounting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nikita K. | Ассистент консультанта, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2019

**What do you like best about WorkFusion AI Digital Agents?**

A well-developed training course, an information database on the program, an active forum make it easy to master the PRA express.
A sufficient set of predefined actions allows you to robotize most of the processes at a high level without knowledge of programming languages.
Continuous development that extends the possibilities and simplifies the work with the program.


**What do you dislike about WorkFusion AI Digital Agents?**

With the robotization of a large number of actions within a single script, a significant amount of variables and screenshots may occur. That, in the absence of the possibility of their grouping or other substantial management, makes it difficult to work with them.

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Minimization of the human factor in the framework of reporting and management accounting. Achieved by robotizing the extraction and submission of the necessary information to the calculation tools. It leads to a reduction labor costs, minimization of risks and leaves the human factor only at the decision-making and analytics stage.

  ### 9. RPA Made Simple and Powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim F. | Client Partnering, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2019

**What do you like best about WorkFusion AI Digital Agents?**

My team has found that the User Interface and Actions Library are much more user friendly than some of the other RPA solutions we evaluated.  The Actions Library is very powerful, and allows us to create RPA solutions to all of the problems we have faced to date.  The ability for the RPA Express platform to evolve and scale up to AI, ML, NLP as your business needs to do so is very good.  This ability allows for easier buy-in from Senior Management and shows a clear path for ROI and the overall RPA/AI journey.

**What do you dislike about WorkFusion AI Digital Agents?**

Sometimes I want to try/do things that the application blocks or doesn't allow.  But, it has been shown that it does so because I am bending or breaking best-practices.  Hard to complain, but every once in a while I get frustrated.  :-)  

**Recommendations to others considering WorkFusion AI Digital Agents:**

I recommend going through the Power User training course on Automation Academy.  It's really a no-brainer as 1) it's free, 2) it provides a GREAT primer to Automation in general, 3) it gives your team a great jump-start into writing good automation scripts.  I also recommend going through some basic software development training to understand best-practices and how to write automations that handle errors gracefully.

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

The problem we solved was automating the manual monitoring of websites done by our team of market researchers.  We have reduced costs, improved employee morale/engagement/job-satisfaction, and greatly increased the training and up-skilling possibilities for the team.  In addition, we created two new product offerings that could not have been possible if done manually.  Only by going straight to automation were they possible.  Overall, implementing RPA Express Pro has proven to produce an excellent ROI.

  ### 10. Work Fusion-"Reliable Tool for RPA"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Disha J. | Associate Consultant, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2019

**What do you like best about WorkFusion AI Digital Agents?**

It's the ideal solution to demonstrate the benefits of an RPA strategy within an organisation. Great also to understand and discover all the underlying challenges. Would recommend to move to Smart Process Automation (SPA) instead of the free version for an organisation wide deployment.

Speed, different capabilities and the culture of the company.

Keeping high speed in development and also focusing on value adding capabilities for the customer.

The Management is easy to connect to which means a lot if problem arises.
 
Easy to use for maximum returns.

**What do you dislike about WorkFusion AI Digital Agents?**

Sometimes hard to get answers from - lack of time (due to growth?)

Also inbuilt integration with other third party tools is missing in this tool .

OCR does not function as expected all the time(it takes time to read data from PDF or other sources). So this functionality needs to be improvised across all the RPA Tools including RPA Express by workfusion.


**Recommendations to others considering WorkFusion AI Digital Agents:**

I would recommend RPA Express to those who are seeking RPA solutions in an economical environment as it is free to use.
Do not hesitate to download RPA Express because it is  free license. And please start to learn Automation Academy first because it's free and very helpful for getting your experience of RPA.

 Try it yourself and see the difference. It is easy to use and go to tool for RPA.



**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

It is necessary to reduce the operation cost of day-to-day operation of not only large companies but also SMEs. The free RPA Express is very helpful for starting RPA In SMEs.

We are using it for the purpose of automating backend processes. Main benefit is that it is free to use.

The automation/scheduling function allows us to download large amounts of data all while at home and sleeping.

  ### 11. Workfusion- Good RPA tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tamshi N. | Ms, Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2019

**What do you like best about WorkFusion AI Digital Agents?**

There are a few things which I like about this tool:
1) OCR - Performing OCR using this tool is relatively easier and the results also have high accuracy rate. 
2) It supports AI and ML features through WorkFusion SPA which helps automate any processes with accuracy and intelligence.
3) The error handling components are well designed to handle exceptions.
4) The online training course provided by them is very elaborate and helpful.

**What do you dislike about WorkFusion AI Digital Agents?**

The features available in Workfusion RPA Express I find is lesser as compared to other tool . 
Also  inbuilt  integration with other third party tools is missing in this tool .

**Recommendations to others considering WorkFusion AI Digital Agents:**

It is highly recommended to use this product as the basic rule based task can be easily automated using WorkFusion Express Edition and the high level complex task can be automated through WorkFusion SPA which provides AI capabilities.

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Invoice Processing- Extracting data from PDF using the concept of OCR and storing in database. 
Ticket Creation- Reading data from excel and creating tickets in Manage Engine Service Desk plus
Web Automation form filling- Extracting employee details from excel and on boarding to web application.

  ### 12. Workfusion- Smart and Reliable Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alfahad N. | Mr, Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2019

**What do you like best about WorkFusion AI Digital Agents?**

The tool is simple enough to handle for both novice and experienced people. It provides online training which makes the learning of this tool easier . OCR capability is good however if someone is looking for smart automation then WorkFusion SPA works the best as it provides AI and ML capabilities. 

**What do you dislike about WorkFusion AI Digital Agents?**

I find the number of activities in this tool is little less than most of the RPA tools. The free version is limited to  only 30 days. 

**Recommendations to others considering WorkFusion AI Digital Agents:**

Please go for this tool as the implementation and use of this tool is very easy. 

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

I have done a couple of use case involving excel operations such as reading excel sheet and storing it in database, File reminder which checks for file from different lendors and  based on the status of lendor mentioned in database sending mail to "good lendors" if file is missing.  

  ### 13. Perfect solution for RPA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about WorkFusion AI Digital Agents?**

RPA Express is very good for automating Business Processes and small use cases for individual users. There is hardly and lead time required for training and understanding the tool. Its a go to tool for RPA. RPA Express's administration console works like charm and the various informative dashboards are of great help. RPA Express's support for Cloud is a big boon for the industry as most of the organizations are moving to cloud for saving effort and cost.

**What do you dislike about WorkFusion AI Digital Agents?**

OCR does not function as expected all the time. This is the only functionality which need to be improvised across all the RPA Tools including RPA Express by workfusion. 

**Recommendations to others considering WorkFusion AI Digital Agents:**

RPA Express by Workfusion is on the right path and has got the industry nerve for automation. Try it yourself and see the difference. It is  easy to use and go to tool for RPA. 

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

I am trying to automate business processes like finance, human resource, hiring and accounts. I have seen that by automating repetitive and mundane tasks of accounts and finance departments which were handled manually through excel sheets has saved lot of human efforts, cost and energy of employees. We are also trying to see if we can integrate machine learning and cognitive learning techniques with RPA express for better result.

  ### 14. Best tool to get started with RPA

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** April 04, 2019

**What do you like best about WorkFusion AI Digital Agents?**

One of the interesting feature of Workfusion SPA is the integration of Machine Leaning capabilities with RPA. By providing all in one solution, we don't have to pay extra for AI components or even a Data Scientist.
Also, unlike other competitors on the market, Workusion SPA proposes the "Human in the loop" activities.
Which means when the process fail, it can be picked up by a user for correction. As doing so, the Workfusion ML algorithme will be imporved to each exception handling.

**What do you dislike about WorkFusion AI Digital Agents?**

We must keep in mind it is a free version of Workusion SPA, so you won't be able to automate complex business processes with RPA Express. As you develop, you will lose the readability of your code. There is no workflow, manual tasks or machine learning algorithm.
There is also no support and the forums are quite empty at the moment.

**Recommendations to others considering WorkFusion AI Digital Agents:**

I would definitely recommend RPA Express if your choice is to move to Workfusion SPA after. Nevertheless, I don't know many companies that propose a free RPA solution with this much possibilities and tools to do automation


**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

It is not a solution you will implement in your organisation. It's more like a training tool to understand some basic about RPA automation. But you will be albe to develop a simple bot that will excute successive actions on web or desktop applications like extraction data, filling form, logging to systems etc

  ### 15. Easy Automation using RPA Express

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhay B. | Sr. Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2019

**What do you like best about WorkFusion AI Digital Agents?**

I personally liked the ease of use which is provided by RPA Express Edition. It helps people who come from non-coding background, to get started with RPA, at ease.

Moreover, RPA Express has helped us to automate numerous tasks which we were willing to automate. We were just waiting for the right solution tool to arrive. 

**What do you dislike about WorkFusion AI Digital Agents?**

The OCR functionality as per my perspective, takes more time to read data from PDF sources or images than we had initially expected. We later observed, that OCR processing speeds up when we allot our machine with more memory. 

Ideally, RPA Express Edition must process OCR on machines with low memory, the same way as it runs on machines with high memory.

**Recommendations to others considering WorkFusion AI Digital Agents:**

Highly recommended!

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Business problems like:
- Copying data from third-party website and creating new tickets in TFS System
- Reading Multiple Template based Invoices using OCR and further emailing summarized data result
- Monitoring Attendance process of all employees within organization
 
were automated using RPA Express. 
The main benefits which we observed were that RPA automation reduced the overall time which was required to work on these things manually. Moreover, RPA automation also helped us to improve the speed of execution, which further helped to use employee resources for some other work rather than spending time on their daily mundane tasks.

**Official Response from Veronika Andreeva:**

> Hi Abhay, thank you for your feedback! We're glad RPA Express helped your company reduce manual time and free up human talent from mundane work. Increased memory is indeed a workaround for faster OCR processes to a certain degree. We'll keep your feedback in mind while planning further product improvements. 

  ### 16. Reliable and Scalable tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2019

**What do you like best about WorkFusion AI Digital Agents?**

There are many features in this tool which I like a lot .OCR works really good in my case . Documentation and online courses are really good. Work Fusion SPA is really good as it has AI and ML capabilities which are the emerging technologies now. 

**What do you dislike about WorkFusion AI Digital Agents?**

Sometimes I want to try/do things that the application blocks or doesn't allow. However I need to find the root cause behind it. 

**Recommendations to others considering WorkFusion AI Digital Agents:**

The tool has one month free trial version where one can practice and is the installation of enterprise version is easy. One should download  and start using it to know the wonderful features it is offering, 

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Procure-to-pay - Since procure-to-pay process involves extracting invoice and payment data from multiple systems like enterprise resource planning (ERP), customer relationship management (CRM), banks etc, it was easy to automate this process using Work Fusion through OCR capabilities.
Customer onboarding- Using OCR capability and taking customer data from excel , customers were onboarded to web portal through easily. 
Mass Email generation, Payroll automation were some of the business problems which I solved through Work Fusion.


  ### 17. Smart Automation Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2019

**What do you like best about WorkFusion AI Digital Agents?**

It is a good tool to start the implementation of rule based automation as it is a easy to use , very friendly tool . There is no coding required to start using this tool . It comes  with a free 30 days trial version so before going with buying the  tool we can lay our hands and check for the reliability and capability of the tool. 

**What do you dislike about WorkFusion AI Digital Agents?**

The tool has less number of integrations and activities in Work Fusion RPA Express . There are releases which are not backward compatible.

**Recommendations to others considering WorkFusion AI Digital Agents:**

Go for this tool as this is relatively less costly than some of the other tools in the market . Also, use and installation is pretty easy. 

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Creating and delivering invoices
Same sales data needs to exist in both CRM and accounting systems. Instead of manual data replication, we used bots to update accounting records, prepare and deliver invoices from the right email accounts.
Bank statement reconciliation
Extracting data from bank statements for reconciling records and comparing them against the company’s own records was done through WorkFusion . Only challenge in this which we faced was when there was any change in the banks website. 

  ### 18. . I want to deploy the intelligent Automation to the Japanese Medium and Small companies.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2019

**What do you like best about WorkFusion AI Digital Agents?**

The customer support and the learning space are very excellent despite being free RPA Express. 

**What do you dislike about WorkFusion AI Digital Agents?**

Some functions are  a little difficult for non IT beginners. And It is useful that  WorkFusion Studio has the function of action library against the Outlook as well as the Excel.  

**Recommendations to others considering WorkFusion AI Digital Agents:**

Do not hesitate to download RPA Express because it's free license.  And please start to lean Automation Academy first because it's free and very helpful for getting your experience of RPA. 

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

It is necessary to reduce the operation cost of day-to-day operation of not only large companies but also SMEs. The free RPA Express is very helpful for starting RPA In SMEs. 

**Official Response from Veronika Andreeva:**

> Hello and thank you for your review! We're glad you are leveraging RPA Express for the Japanese market. For non-IT users, we have several resources to help you get started and develop your automation skills, such as RPA Express knowledge base, Automation Academy https://automationacademy.com, RPA Express YouTube channel, and user forum, and a customer support team. 

  ### 19. Good tool to use for process automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2019

**What do you like best about WorkFusion AI Digital Agents?**

I was using this tool since 2 mons or so and I like the automation features given. One of the features I did show case it to my biz and they liked it too.

**What do you dislike about WorkFusion AI Digital Agents?**

I personally don’t see any dislikes in this product. The only point which I observed is like sometimes my system goes slow while running on this tool. Not sure it is my machine issue or the software loading issue.

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

We have a current process built in java and is a old system. Biz wanted to automate this using latest tools. I was just exploring and I got the updates about this tool from a friend. For now, I am using trail version of it to show case about the product features to work on the biz req.

  ### 20. Great RPA Sofware

**Rating:** 3.5/5.0 stars

**Reviewed by:** José Miguel G. | Análisis y desarrollo en RPA (Robotic Process Automation), BPM (TIBCO - Ultimus) y Microsoft .Net, Enterprise (> 1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about WorkFusion AI Digital Agents?**

It's a good software, because with no training or reading documentation, I was able to build and use a bot in only one day. My professional experience was with RPA Express edition, and it was a very good professional experience.

**What do you dislike about WorkFusion AI Digital Agents?**

There is not a free software version on this product (When I tested this RPA software --RPA Express-- the license expired after 30 days). There is not a free training platform on this product. The complete suite of the product (RPA Express version) is slow, especially it takes to start all services completely. The execution of the designed processes is faster

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Business process and reports

  ### 21. fast and robust

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2019

**What do you like best about WorkFusion AI Digital Agents?**

fast and robust building of complex pipelines 

**What do you dislike about WorkFusion AI Digital Agents?**

slow, big SLA, mot accurate AI models .  

**Recommendations to others considering WorkFusion AI Digital Agents:**

check for performance issues first

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

implement workflow 

  ### 22. WorkFusion RPA Express :- A useful tool to automate basic processes

**Rating:** 3.5/5.0 stars

**Reviewed by:** Arun K. | Mr, Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2019

**What do you like best about WorkFusion AI Digital Agents?**

There are 3 things that I like most:-
1. It is free to use 
2. Easy to learn
3. Very basic coding skills required

**What do you dislike about WorkFusion AI Digital Agents?**

1. It does not have graphical view.
2. It lacks few very basic features of a programming language(although it is free)

**Recommendations to others considering WorkFusion AI Digital Agents:**

I would recommend RPA Express to those who are seeking RPA solutions in an economical environment as it is free to use.

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

We are using it for the purpose of automating backend processes. Main benefit is that its  free to use.

  ### 23. Machine learning

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2019

**What do you like best about WorkFusion AI Digital Agents?**

Actual AI! Not just basic RPA. 
Typical vendors in this space only enable rules based UI automation but have no ability to do judgement work

**What do you dislike about WorkFusion AI Digital Agents?**

Rapidly growing company, so clear they're very busy. Much better service nonetheless vs competitors who we moved away from.

**Recommendations to others considering WorkFusion AI Digital Agents:**

- Make use of the AutoML engine and you will achieve 10x ROI

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Able to solve much more complex processes than using basic RPA alone. Market leader in intelligent automation. All the other RPA vendors just talk about AI, but have none, or rely on a team of data scientists to build a single model, rather than actually offering a machine learning software product!

  ### 24. Automation with Workfusion

**Rating:** 3.0/5.0 stars

**Reviewed by:** sushree suravi b. | Bhuyan, Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2019

**What do you like best about WorkFusion AI Digital Agents?**

It gives best features for screen scraping and desktop application recording based automation.

**What do you dislike about WorkFusion AI Digital Agents?**

It doesn't provide much scope for various application integration by default .

**Recommendations to others considering WorkFusion AI Digital Agents:**

Nice automation tool to start with for basic application automation.

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Desktop based application automation , Web based application automation , Database and excel automation

  ### 25. Close, yet so far

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ashutosh K. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2019

**What do you like best about WorkFusion AI Digital Agents?**

Free of cost, not many RPA companies offer their products for free and have the functionalities of RPA Express. 

**What do you dislike about WorkFusion AI Digital Agents?**

Very less activities in comparison to many of its compatriots which offer a whole lot and they are open source as well. 

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Automation of CAST document repository tool. 

  ### 26. Automation program for the expert and novice designer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about WorkFusion AI Digital Agents?**

An novice operator can load this program and using the 'screen capture' function, start developing from minute one.  Learning to use this product for 'data mining' was a fairly quick process.

**What do you dislike about WorkFusion AI Digital Agents?**

Advanced user roles, or segregated duties, (in RPA Express Pro) are not as definable as I would like which makes integrating into a larger business (where segregated roles/duties are needed) a little more challenging.  

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

The ability to data gather/mine (from online sources) pro-grammatically and on a schedule is a breeze.  The automation/scheduling function allows us to download large amounts of data all while at home and sleeping.

  ### 27. Easy to use RPA tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2019

**What do you like best about WorkFusion AI Digital Agents?**

Very easy to use. By going through the videos you can easily work on this tool. 

**What do you dislike about WorkFusion AI Digital Agents?**

OCR is quite slow. Search should be present for Action Library window. Image should store as variable.

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

Invoice processing, manual mistakes can avoid.
Leave management process: sending reminders to associates for not applied for leave will save time of HR.
Generating reports and send report via email to client.

**Official Response from Veronika Andreeva:**

> Hello and thank you for your review! We're glad you found RPA Express easy to use and are benefiting from it. Thank you for suggesting new features, such as search for Action Library. We always want to hear from our users and are encouraging the users to reach our, specifically, through the user forum. As for faster OCR processes, increased memory is a workaround  to a certain degree. We'll keep your feedback in mind while planning further product improvements. 

  ### 28. RPA Express review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about WorkFusion AI Digital Agents?**

Easy to develop scripts to automate tasks

**What do you dislike about WorkFusion AI Digital Agents?**

Integration and functionality could be better

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

OCR digitization of pages, reporting and dashboard offer visibility, time saving, 

  ### 29. Smart code

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2018

**What do you like best about WorkFusion AI Digital Agents?**

you can start with free code then expand and improve by subscription

**What do you dislike about WorkFusion AI Digital Agents?**

could be costly when you start to subscribe

**Recommendations to others considering WorkFusion AI Digital Agents:**

test away 

**What problems is WorkFusion AI Digital Agents solving and how is that benefiting you?**

processing of post and other reporting tasks


## WorkFusion AI Digital Agents Discussions
  - [What is WorkFusion RPA?](https://www.g2.com/discussions/what-is-workfusion-rpa)
  - [What can intelligent automation do?](https://www.g2.com/discussions/what-can-intelligent-automation-do)
  - [What is included in intelligent automation?](https://www.g2.com/discussions/what-is-included-in-intelligent-automation)
  - [What is intelligent automation cloud?](https://www.g2.com/discussions/what-is-intelligent-automation-cloud)

- [View WorkFusion AI Digital Agents pricing details and edition comparison](https://www.g2.com/products/workfusion-ai-digital-agents/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+22%3A54%3A06+-0500&secure%5Bsession_id%5D=05e6372e-d21f-46db-80a7-cf0757246f9d&secure%5Btoken%5D=4517714556294bc55967c119252fb59d5f75ad6b59bb3773fb0e6394e87069da&format=llm_user)

## WorkFusion AI Digital Agents Features
**Automation Building**
- Visual Editor
- Workflow Recording
- Pre-Built Templates
- Custom Automation
- Collaboration
- Ease of Bot Creation

**Operating System**
- PC Operating System
- Mac Operating System
- Linux Operating System

**Document Processing**
- File Type
- Data Extraction
- Mobile Capability
- Intelligent Processing
- Image Enhancement

**Fraud Detection**
- Name Matching
- Watch List
- Scoring
- E-filing
- Workflows and Alerts

**Data Capture**
- Multi-format Support
- OCR Capabilities

**Bot Management & Execution**
- Bot Scheduling
- Attended Automation
- Unattended Automation
- Bot Performance Analytics
- Data and Product Security
- Scalability

**Platform Additional Functionality**
- Integration
- File Conversion
- Windows and Mac

**Compliance**
- Due Dilligence
- Regulations and Jurisdictions
- Internal Policies

**Data Extraction**
- Entity Recognition
- Text Classification

**Monitoring**
- Models
- Simuation
- Transaction Monitoring
- Segmentation
- QA

**Data Validation**
- Accuracy Checking

**Agentic AI - OCR**
- Autonomous Task Execution

**Intelligent Automation**
- OCR
- Machine Learning
- NLP

**Reporting**
- Compliance Reports
- Suspicious Activity
- Real-Time Dashboards

**Workflow Automation**
- Batch Processing
- Process Integration

**Document Management**
- Search Functionality
- Version Control

**Generative AI - Anti Money Laundering**
- Risk Scoring
- Pattern Recognition

**Agentic AI - Robotic Process Automation (RPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Machine Learning**
- Custom Model Training

**Agentic AI - Anti Money Laundering**
- Adaptive Learning
- Decision Making

**Natural Language Processing**
- Sentiment Analysis

**Semantic Analysis**
- Contextual Understanding

**Data Integration**
- API Support

**Security**
- Compliance Standards
- Data Encryption

## Top WorkFusion AI Digital Agents Alternatives
  - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,097 reviews)
  - [SS&amp;C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) - 4.5/5.0 (347 reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,010 reviews)

