WorkBuzz Reviews (74)

Reviews

WorkBuzz Reviews (74)

4.6
74 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by WorkBuzz, highlighting how intuitive the platform is for gathering employee feedback and insights. Many appreciate the platform's ability to streamline survey processes and present data clearly, making it easier to understand employee engagement. A common limitation noted is the need for improved navigation features, which can complicate accessing certain data.

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Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great Experience with Workbuzz"
4.5/5
What do you like best about WorkBuzz?

I like how all the data is broken down after the survey and provides a great way to view. Emma who is our main contact at Workbuzz is also fantastic, nothing is too much trouble. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

I think the polls could use a bit more work, for example there isn't an option to view the email invite before sending it out. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review. I'm delighted to read about your positive experience with Emma and that you're benefiting from how the data is broken down. I've fed back your comment on the On Demand Polls emails to our Product team who can incorporate it with roadmap priorities. If you have any other feedback on the polls or platform, please do keep sharing with Emma who can continue to share your ideas with the Product team.

Verified User in Hospitality
UH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"So far so good"
5/5
What do you like best about WorkBuzz?

Clear user interface and very intuative design. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

It's not possible to view data from previous surveys against the current data without manual manipulation outwith the platform. This makes it difficult to see positive or negative trends easily. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your feedback. I'm delighted WorkBuzz is helping you pinpoint where to focus your efforts to improve the employee experience in a simple way. I really appreciate your feedback about looking at previous data from the surveys and will feed back your comments to our product team who are continuously seeking to improve areas of the platform.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Easy to use, efficient and effective"
5/5
What do you like best about WorkBuzz?

the dashboard is really easy to use, the option to create a report really helps to deep dive responses and also the comments section is really easy to use and digest Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Would have helped to have engagement scores alongside each other rather than having to go back to October 2023 score Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your feedback, I am glad you can use our dashboards to simply slice and dice your data to use and share scores across your business. I've taken note of your comment on the engagement scores alongside each other and will feed back to our product team that seeing the engagement score questions against each other would aid analysis.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Forward thinking, always looking to develop, listens to customers and great customer service"
5/5
What do you like best about WorkBuzz?

Customer service is great - they are always sharing developments Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

If there was some way to translate out engagement scores into an accrediation Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your feedback. We pride ourselves on maintaining a great customer service and I'm delighted you're able to gather feedback in a simple way from your employees. We do have a 5 Star employer accreditation, and enter our top performing clients to industry-recognized awards. Please do contact us and we can review this with you.

Adrian Y.
AY
Adrian Y.
Head of People Services
Mid-Market (51-1000 emp.)
"Outstanding employee engagement platform"
5/5
What do you like best about WorkBuzz?

WorkBuzz combines the advantages of a self-service platform with responsive and knowledgable people on hand to support and offer advice. The platform is insightful and offers granular data throughout the entire employee journey from onboard to exit. All fields and datapoints are customizable to meet specific requirements and the results platform is easily filtered for trend analysis and action-planning. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

The platform fulfills all of our current requirements. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Hi Adrian, thank you for your review. We've really enjoyed working with you and your organisation to build insight into your employee experience. As we've grown I'm delighted you've benefited from the platform enhancements with the support of our people when required for consultancy. Thank you for your support over the years.

KM
Kay M.
Enterprise (> 1000 emp.)
"WorkBuzz - the partner of choice for employee listening"
5/5
What do you like best about WorkBuzz?

Everyone at WorkBuzz is friendly and helpful and shares their experience and knowledge to assist you and your organisation to understand your results and recommend appropriate solutions. They are all extremely passionate and caring, not only about WorkBuzz but also about their clients and their organisations. The platform is super easy to use and we are able to utilise different language options to suit our multi-cultural workforce. They are also responsive to feedback and keep their clients informed. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

There isn't anything I dislike about WorkBuzz. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review Kay. I really appreciate your comments about our customer-facing teams - I'm sure they will be delighted to read this! I also love that WorkBuzz has helped you include your multi-cultural workforce and gather transparent feedback, as it's a hugely important part of how we intend to improve working lives of others.

Karen L.
KL
Karen L.
Learning & Development Manager
Mid-Market (51-1000 emp.)
"Great service & expert advice"
5/5
What do you like best about WorkBuzz?

Always available at the end of an email or Teams call. Expert advice on how to understand and get the best from our engagement surveys. Working with Rafiul is a breeze. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Nothing, they are really great to work with. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Hi Karen, thanks for your feedback. I'm delighted you're enjoying working with us - the feeling is mutual! From our platform to our people, we're all about helping you achieve your outcomes and love having the opportunity to partner with you to support employee listening across your workforce.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Flexible employee survey tool accompanied by great customer service team"
4/5
What do you like best about WorkBuzz?

Great customer service team - always really helpful and very responsive to queries. They show real passion for employee engagement. The platform and survey tool is flexible and easy to navigate. Workbuzz is very engaged with their clients/employers and generally want to continue to improve platform and their offering Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

It would be great if People Science insights were included as part of standard offering rather than paid addition. We usually pay for the People Science team to give us further insights into the data and have found this really valuable to get to the heart of what is the most important for our employees. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your positive feedback on our team and our commitment to continuously improve our offering. As we further develop our offering we're wrapping core elements of our People Science offer into standard packages for clients paying for our Plus or Premium offers - these may be of interest and meet your needs, so please do contact me or your CSM and we can see what we can do for your contract.

Verified User in Wholesale
AW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Quick & easy surveys and results"
4/5
What do you like best about WorkBuzz?

Surveys are visually clear, easy to complete and provide a good overview of current employee engagement.

Easy to implement and send out to enitre team across multiple locations regularly. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Reporting could offer a deeper comparison from survey to survey. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review. I'm glad the end user experience has been smooth and simple for employees to complete and for you to deploy surveys. I really appreciate the comment on comparisons on the dashboard and will share this with our product team who will be reviewing this.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Workbuzz is very easy to use and captures a range of questions."
4/5
What do you like best about WorkBuzz?

The variety of questions covering all bases. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

The questions that create a word bubble are sometimes confusing and therefore make the work bubble created none useable. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your feedback. I'm delighted that the system is helping you see themes in different areas of the business and you are enjoying our question library. I will share your comment on the comments analysis with our Product team for consideration.