WorkBuzz Reviews (74)

Reviews

WorkBuzz Reviews (74)

4.6
74 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by WorkBuzz, highlighting how intuitive the platform is for gathering employee feedback and insights. Many appreciate the platform's ability to streamline survey processes and present data clearly, making it easier to understand employee engagement. A common limitation noted is the need for improved navigation features, which can complicate accessing certain data.

Pros & Cons

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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"User of WorkBuzz to interpret and share company wide and team specific survey results."
4.5/5
What do you like best about WorkBuzz?

UI for reviewing and understanding survey results. Simple, easy to assess and informative. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

None at this time. Look forward to seeing how their product evolves. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review of WorkBuzz. I'm delighted you're enjoying using the product and it's helping you surface employee feedback.

Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"A highly effective tool to monitor the wellbeing and happiness of your workforce"
5/5
What do you like best about WorkBuzz?

Simple interface, very quick to complete Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

It would be great if you could circulate a link which clicks through to the survey for everyone Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thanks for reviewing WorkBuzz. We're delighted that that the platform is simple and your employees are feeling heard - that's exactly what we aim to achieve! I appreciate your idea about a link that clicks through to the survey for everyone, we're looking at how we can further improve distribution through different channels to make it even easier for end users to complete surveys so I will share this feedback with our product team for consideration.

Clarissa E.
CE
Clarissa E.
Psychologist FSP (Federation of Swiss Psychologists)
Mid-Market (51-1000 emp.)
"Great platform for Engagement Surveys"
5/5
What do you like best about WorkBuzz?

We collaborated with WorkBuzz to implement our organization's first engagement survey. The project proceeded smoothly, thanks to WorkBuzz's service-oriented approach. Moreover, the platform's user-friendly interface facilitated the generation of reports effortlessly. We look forward to using the platform for future engagement surveys. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Everything went very well: from the first call to the launch of the survey. There is nothing I dislike about WorkBuzz. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Hi Clarissa, Thank you for your kind review of WorkBuzz and sharing your experiences. I'm delighted that everything has been smooth and effortless for you.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Customer-centred service"
4/5
What do you like best about WorkBuzz?

The team at Workbuzz have been thoroughly helpful and attentive through our first pluse survey experience. They have remained in close contact with our team from the start and are available to assist us whenever we have questions or need support. Their support has made the process of setting up a new survey tool quick and easy, which has given our team a positive experience of change. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

At this time we are unsure as to whether the software is flexible enough for us to facillitate all the different types of survey we conducted with our previous provider, particularly for smaller, ad hoc ones. It would be great to make the most of Workbuzz's features to conduct a variety of different surveys on a regular basis, keeping all of our data in one place. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for sharing your feedback. I'm delighted that our service and support has give you a positive experience and that we've been able to help you understand more about your EX so far. I've shared your review and I'm confident our platform will be flexible to help facilitate the different types of survey you mention as we have an On Demand Poll function that can be targeted at groups and still enables you to customize and tailor a survey for any need. I have asked our CSMs to reach out, but please do share any needs with us and we can guide you on the most appropriate ways to run the surveys you mention.

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Easy to use tool to set up your annual engagement or pulse survey for your organization!"
4/5
What do you like best about WorkBuzz?

The interface is super user friendly, the question library is up to date and it's easy to modify or add your own answers. Also the results dashboard in the end is easy to use and to filter per team what the detailed results are. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

The way of how this to communicate to the organization is up to us and workbuzz doesnt facilitate in that unfortunately. Yes they have webinars, blogs etc about how to do this best but it would be great if they can come in to actually present the results to the company and also share what they see with other similair organizations. Employees are now skeptical when HR only presents the good results and leaves out the not so great results Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review - I'm delighted you've found the platform so simple to use and flexible to find the insight in your results. We can help with presenting results and providing recommendations to your organization using our People Science team who are skilled consultants in this field. If you contact your CSM, they'll be able to talk you through options and share examples of how we engage with similar organizations to support the results delivery.

SS
Stevie S.
People & Sustainable Culture Associate
Mid-Market (51-1000 emp.)
"Great customer service and support to date"
5/5
What do you like best about WorkBuzz?

Our Account Manager is excellent. She always answers our queries quickly and with a lot of detail. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

The platform has definitely improved in the time i've used it, but it could have some better features. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you Stevie for this review. I'm delighted that we've impressed you with our service levels and we are helping your organisation by providing insight. We're always keen to inform our product roadmap with feature requests from clients, so please do share any features with your CSM and they'll be sure to include it for consideration.

ML
Michael L.
Vice President Human Resources
Mid-Market (51-1000 emp.)
"Very Satisfied Customer"
4.5/5
What do you like best about WorkBuzz?

Ease of platform use. The implementation was very easy and straightforward. The support we received was excellent and made us feel confident going into our survey. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

I would like to see continued resource guides that help managers address common engagement gaps. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Hi Michael, thank you for your review. I'm delighted implementation was smooth and you've had a great experience with our support. I will share your comments with your CSM who may be able to help share guides to help your managers and gauge if our ACT tool would be of benefit to you as it has this all in one place for managers to drive actions forward.

KD
Kelly D.
Mid-Market (51-1000 emp.)
"Wonderful Customer Experience & Platform Feedback"
5/5
What do you like best about WorkBuzz?

I was very new to employee engagement and researched many platforms before settling on Workbuzz. The support they have provided me through my journey of surveys and employee engagement has been incredible. I am now completing my 5th baseline survey and as a company this is providing us with the oppertunity to learn so much about our employees. From these surveys we have been able to create and implement actions to ensure employees feel valued and heard. I received thourough training on the platform and any additional questions or concerns were answered. Nothing was too much trouble for the workbuzz team and I have felt fully supported along the way. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

I would like to be able to see the word cloud function better to be able to use as material for the home. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Hi Kelly, thank you for your review. I'm delighted that we've been a great fit partner for you as you started your employee engagement journey and hope we continue to support you to help surface your employee's concerns and feedback so you can become an even better place to work. I've spoken with Lewis our CTO and we're working on enhancements to our word cloud which we'd love your input on. Your CSM will be in touch to discuss this later this week.

KS
Kay S.
Mid-Market (51-1000 emp.)
"Go for WorkBuzz - you won't regret it!"
5/5
What do you like best about WorkBuzz?

The WorkBuzz tools and dashboard are simple and intuitive and allow a good amount of customisation. You can draft your own questions, pick from their carefully curated examples or use a blend of both. We have recently started using the different language options which is an incredible pro for us with such a diverse workforce. But, the best thing about WorkBuzz is actually the team. Everybody you come into contact with is helpful, friendly and really responsive, ensuring that any queries or concerns are dealt with quickly. You can really see that their passion to make a difference filters from top down, a fantastic bunch of people! Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Honestly, there aren't really many downsides and getting the results and data into the hands of our managers is easy thanks to WorkBuzz. Getting consistent traction is sometimes difficult, but that's our job. One thing we would love to see in the development pipeline is an integration with HRIS's to create a quicker, seamless experience when sending our Lifecycle and Pulse Surveys. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Hi Kay, Thank you for your review, I really appreciate the lovely things you've said about our team and how well you've embraced the flexibility of our platform so you can customize your experience and ensure you build your culture of continuous listening. I love your mention of using our multi-language survey experience too - it's so important to us to create inclusive environments where all employees are heard and feel valued. We keep focusing on how to improve the platform and your mention of integrations is a key focus for us to help simplify the experience of our admin users. In the meantime, we can utilize our SFTP (secure file transfer protocol) - I will pick up with your CSM to understand how possible this is for your account.

KW
Kellie W.
Enterprise (> 1000 emp.)
"Flawless process and impeccable support!"
5/5
What do you like best about WorkBuzz?

Everyone from the team was so helpful and made the roll out flawless! The support after has been amazing and the platform is so simple to use! Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Nothing at all! 100% service! Would reccomend to anyone Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Hi Kellie, we really appreciate your feedback and kind words. We're delighted your roll out has been a great experience and look forward to continuing to work together.