WorkBuzz Reviews (74)

Reviews

WorkBuzz Reviews (74)

4.6
74 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by WorkBuzz, highlighting how intuitive the platform is for gathering employee feedback and insights. Many appreciate the platform's ability to streamline survey processes and present data clearly, making it easier to understand employee engagement. A common limitation noted is the need for improved navigation features, which can complicate accessing certain data.

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DC
david c.
Branch Manager
Enterprise (> 1000 emp.)
"colleague survey"
5/5
What do you like best about WorkBuzz?

Easy to navigate and simple to use as an action planning tool Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

using for the fisrt time needs to be set up with passwords etc Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review David. I'm delighted you've found WorkBuzz useful to support action planning and moving forward engagement with your team. I have fed back your thoughts on the login for the first time to our Product team.

LT
Loraine T.
People DIrector
Mid-Market (51-1000 emp.)
"An innovative company"
4.5/5
What do you like best about WorkBuzz?

I am impressed by the steady progress the company has made over the years. Each update to the platform is considered and well thoughout. The company takes time to listen to client needs and maps solutions to match this. I like the passionate people that drive innovation and ensure that the surveys are backed by people science. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

It would be good if the platform was integrated into our Reward Platform. That way I would be able to monitor and/or report on employee feedback relation to benefits, reward and recognition in one place. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your kind feedback Loraine. I'm delighted that over our years of partnership you've been able to witness WorkBuzz's progress and evolution. I appreciate your note about the lack of integration with your reward platform, I will pass this on to our product team who are working on integrations at present to understand when we could bring this benefit to your account. We equally enjoy working with you & your team, and hope we continue working together for many years to come!

SJ
steve J.
HR manager
Mid-Market (51-1000 emp.)
"Survey"
3.5/5
What do you like best about WorkBuzz?

Regular communications - ease of use - easy to follow Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Cant easily get to dashboard - not got a customer contact number Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review Steve. We'll be sure to add a customer contact number so it's more readily available to you on the website/dashboard login. If you have any challenges, we're available on +44 (0) 333 344 6531 or US (+1) 901 422 7121, or you can email support@workbuzz.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Fantastic team and support - thank you WorkBuzz!"
5/5
What do you like best about WorkBuzz?

We have been working with WorkBuzz for 12 years and we continue to be impressed by the professionalism and expert support of the team. They are incredibly responsive and ensure that any queries are dealt with quickly. The team understand our Franchise model well and provide bespoke support to ensure that the needs of our fantastic network are met. Providing the opportunity for our valued Franchise Owners, Clients and employees to share their feedback so that we can celebrate success and drive improvements year on year is hugely important to us. Thank you to the team at WorkBuzz for supporting us to do this consistently and efficiently. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

It is important to regularly review the questions and data categories to ensure they are fit for purpose and reflect any changes to working practices that have taken place since the previous survey was completed. This can take some time but the team at WorkBuzz are always accommodating and implement any changes we need. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for the wonderful review. We love our partnership with Right at Home and are keen to keep delighting you with our service & offering. I will share the feedback about question review with your account managers to see if we can get ahead for your next surveys and provide suggestions to tailor ahead of time.

BM
Bryonie M.
People Business Partner
Mid-Market (51-1000 emp.)
"Informative service"
5/5
What do you like best about WorkBuzz?

My account Manager is always on hand and has diverse industry knowledge around engagement Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Alot of information to absorb and understand Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thanks for your review Bryonie, I'm glad you've been able to make the most of WorkBuzz to surface employee feedback and act on it using analytics. I'm glad your account manager is serving you well too and I will speak to them to help learn more about how we can make the information easier to understand in the future - we do have a new tool coming out soon that could well help with this as it will produce recommended focus areas for all line managers. We'll share updates on this with you to see it it could help.

AY
Anthony Y.
Quantity surveyor
Small-Business (50 or fewer emp.)
"About the product"
4.5/5
What do you like best about WorkBuzz?

Ease of implementation of the product for use Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Not many downside but I will recommend that the product should be updated in every six months Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for the feedback Anthony. I'm delighted the implementation has been smooth and enabled your employees to share feedback. Our product is updated regularly, but if there's something specific you'd like to see, please do let us know and we can ensure your ideas are included in our roadmap plans.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Surveys"
4/5
What do you like best about WorkBuzz?

Good support from the account manager and intuitive to use so far Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Nothing specifically - am a relatively new user so getting used to platform functionality Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review. I'm delighted you've had a good experience with WorkBuzz so far and you are getting the benefit of employee data collation from working with us.

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Great easy to use platform and super customer service."
5/5
What do you like best about WorkBuzz?

We have been using Workbuzz for over 2 years now and we have really enjoyed using the platform, the team are always super supportive and always on hand to help. i am looking forward to attending the yearly event this year to see what the plans are going forward. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

The only thing i can think of that i would say needs improvement, is the ability to copy the last survey as an exact, and not have to re-build. it would reduce the admin level for us. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review. I'm delighted you've enjoyed using the platform and working with our team here at WorkBuzz. We've fed back your ask to copy surveys to our product team and are looking forward to seeing you at WorkBuzz Live! 2024, which I agree is a great event and will hopefully excite you with our plans for the future!

AG
Alice G.
People and Sustainable Culture Analyst
Mid-Market (51-1000 emp.)
"Its a valuable tool we use frequently within our HR function."
3.5/5
What do you like best about WorkBuzz?

It allows us to gather valuable insights. I particularly value the onboarding survey results as we can then make improvements. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

There isn't a search function when finding an employees line manager. Not being able to change the date the survey goes live once selected. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you Alice for your review. I'm glad you've been able to make use of the survey results and the multiple types of survey we offer. I will feed back your ask for this search function to our Product team for review. You should be able to change the survey date once selected, please just contact us at support@workbuzz.com and we can help you.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Review"
3.5/5
What do you like best about WorkBuzz?

Data is analysed into a user friendly format. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Some features could be improved to provide improved feedback. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your feedback. We're delighted you're able to take feedback on in a user friendly way. We are always looking to improve our product and would be grateful to discuss this in more detail with you. If you are happy to have a discussion with our product team, please could you email product@workbuzz.com and we can then get back to you to arrange a call at your convenience. Thank you!