Wavetec Reviews (32)

Reviews

Wavetec Reviews (32)

4.8
32 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how it simplifies queue management and enhances customer experience. Many appreciate the quick response times from the support team, which helps resolve issues efficiently. A common limitation noted is the occasional need for system reboots due to connectivity issues.

Pros & Cons

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LL
Laurent L.
Sales and marketing consultant
Small-Business (50 or fewer emp.)
"Best customer experience!"
5/5
What do you like best about Wavetec?

Wavetec offers state of the art - simple to use queue management systems that enhance customers' experience when entering the shop and when cashing out. Review collected by and hosted on G2.com.

What do you dislike about Wavetec?

Lead time can sometime be a bit too long Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Enterprise (> 1000 emp.)
"Working with WAVETEC architecture team on County of San Diego Spectra design"
5/5
What do you like best about Wavetec?

WAVETEC was very responsive and knowledgable Review collected by and hosted on G2.com.

What do you dislike about Wavetec?

None identified at this time.................. Review collected by and hosted on G2.com.

Jerry H.
JH
Jerry H.
Senior Project Manager
Enterprise (> 1000 emp.)
"Great Collaborators!"
4.5/5
What do you like best about Wavetec?

We have appreciated the pro active collaborative way that Wavetec has worked with our team. Review collected by and hosted on G2.com.

What do you dislike about Wavetec?

We have had no issues so far, and have seen no gaps in the product. Review collected by and hosted on G2.com.

Ronald C.
RC
Ronald C.
Sales Director
Small-Business (50 or fewer emp.)
"Recent Partnership between IRMCS and Wavetec for Singapore market"
5/5
What do you like best about Wavetec?

Wavetec products are not only innovative, but they also serve customers well with awesome features and integration capabilities. Review collected by and hosted on G2.com.

What do you dislike about Wavetec?

So far, there is none that we have encountered. Review collected by and hosted on G2.com.

PM
Paulus M.
Managing Director
Small-Business (50 or fewer emp.)
"Wavetec Review 2021"
5/5
What do you like best about Wavetec?

Wavetec have been consistent in providing digital customer solutions that meet current needs. Review collected by and hosted on G2.com.

What do you dislike about Wavetec?

We would have liked more in-person engagements with Wavetec. Although, that is more to do with the pandemic. Let's hope it will get better. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable queue system provider"
5/5
What do you like best about Wavetec?

The realiability and how both hardware and software works well together is good. Also product offers a wide set of features which is helpful when you are working with clients from different industries. Review collected by and hosted on G2.com.

What do you dislike about Wavetec?

The product is good, but the user interface can be significantly improved. Few reports of customer feedback product. Review collected by and hosted on G2.com.

SK
Serge K.
Director
Small-Business (50 or fewer emp.)
"Partnership with Wavetec for Emerging African Markets"
4.5/5
What do you like best about Wavetec?

Innovative products at competitive price point that address not only current market needs but also anticipate future business trends. Customer support is top notch. Review collected by and hosted on G2.com.

What do you dislike about Wavetec?

So far so good. Keep it up the good work! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Is a good solution that the customers is looking."
4.5/5
What do you like best about Wavetec?

Is a solid solutions with a lot of customers using Wavetec. The support is very good when the customers have problems. Review collected by and hosted on G2.com.

What do you dislike about Wavetec?

Is complex to make a configuration, We don't' have a list price. Is a expensive solutions, we just lost a deal by price, our cost was higer of Qflow. We don´t have information how Wevatec compite in the market versus other similar solutions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Highly recommended Queue Management System"
5/5
What do you like best about Wavetec?

Wavetec offers efficient queue management systems at a competitive price. We have been distributors of their products for two years and are very happy with the service and the support and maintenance team. Review collected by and hosted on G2.com.

What do you dislike about Wavetec?

We are satisfied with the services offered by Wavetec. Review collected by and hosted on G2.com.

Haji M.
HM
Haji M.
Aabacus LLC - Owner & Independent Advisor
Small-Business (50 or fewer emp.)
"We have a collaboration with Wavetec for already 7 years"
5/5
What do you like best about Wavetec?

Innovations, progress, support, environment Review collected by and hosted on G2.com.

What do you dislike about Wavetec?

Nothing as such a problem. Using a Wavetec solutions helps you minimise a problems. Review collected by and hosted on G2.com.