---
title: WaterWorksPro Reviews
meta_title: 'WaterWorksPro Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how WaterWorksPro works for a business like yours.
date_modified: '2026-08-25'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---


# WaterWorksPro Reviews
**Vendor:** WaterWorksPro  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)





- [View WaterWorksPro pricing details and edition comparison](https://www.g2.com/products/waterworkspro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+11%3A43%3A44+-0500&secure%5Bsession_id%5D=97039cc5-c469-4c13-b7df-d3b2a6cac997&secure%5Btoken%5D=ac3e8a5eaafc38dae6a9c1e928124cce4d0e009c39b64871b99b34c678ad3b97&format=llm_user)

## WaterWorksPro Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

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