WatchGuard Network Security Reviews & Product Details

WatchGuard Network Security includes Firebox physical, virtual, cloud, and hosted firewall options for protecting network traffic, access, and connected systems. The portfolio supports organizations operating on-premises, cloud, and hybrid environments, including multi-site networks and distributed workforces. Security Beyond Basic Firewall Controls Firebox solutions combine firewall controls with intrusion prevention, application control, URL filtering, DNS security, anti-malware protection, VPN connectivity, SD-WAN, and HTTPS inspection. These capabilities help security teams monitor encrypted traffic, user and application activity, and network events from the perimeter to remote access connections. Centralized Administration and Reporting WatchGuard Cloud provides centralized configuration, policy management, monitoring, alerts, and reporting for supported Firebox appliances, access points, and security services. Administrators can use the platform to manage security policies and review activity across multiple locations from one interface. Support for Hybrid Networks and Managed Services The platform supports physical appliances, virtual firewalls, cloud deployments, and remote-access use cases. WatchGuard also provides licensing, multi-tenant administration, and management workflows for managed service providers and internal IT teams responsible for customer or multi-location environments. The WatchGuard Security Portfolio WatchGuard Network Security is part of a broader security portfolio that includes endpoint security, identity security, secure Wi-Fi, network detection and response, managed detection and response, and secure-access services. These products can be managed alongside network-security controls through WatchGuard’s unified security platform.

Seller

WatchGuard

Discussions

WatchGuard Network Security Community

Languages Supported

German, English, French, Italian, Japanese, Portuguese, Spanish

Solution Type

All-in-One

Overview by

Liz Kervick

Used by Lumen Cloud Connect and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

WatchGuard Network Security Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is WatchGuard Network Security, and what problem is it built to solve?

WatchGuard Network Security is a cybersecurity offering focused on protecting business networks, applications, and data from cyber threats. It does this through network security solutions that include firewalls, secure access, and threat detection, with an emphasis on simplified management.

What languages does WatchGuard Network Security support?

WatchGuard Network Security supports 7 languages: English, French, German, Italian, Japanese, Portuguese, and Spanish.

What company sizes and industries is WatchGuard Network Security the best fit for?

Positive experiences span small businesses and mid-market organizations, with the strongest industry presence in IT and network security.

Small businesses: A prominent group of positive users.
Mid-market organizations: Also strongly represented among positive users.
IT and network security: Information technology services and computer and network security are especially well represented.

How long does it take to implement WatchGuard Network Security across a team?

Implementation is often completed in under a month, though timelines vary with the environment and scope.

Time to go live	Relative frequency
Under one month	Most common reported range
Under one day	Also reported regularly
One to three months	Reported, but less common

What customer support options does WatchGuard Network Security provide, and how do users find the overall support experience?

The support experience is often described as knowledgeable and helpful, but response times can be uneven. Users appreciate hands-on assistance with configuration and troubleshooting, while some report delays or less thorough help with complex issues.

What is the experience like for teams switching to WatchGuard Network Security from another tool?

Switching to WatchGuard Network Security is often motivated by a desire for easier administration, stronger or broader security features, and better value. Users coming from firewall products such as Cisco, SonicWall, Fortinet, Sophos, and Juniper describe simpler management and useful feature coverage; the transition can still involve learning the configuration and planning the setup.

What features or capabilities could make WatchGuard Network Security even more useful?

The most useful improvements would make reporting and day-to-day management clearer, especially when troubleshooting network activity.

More actionable reporting and logs: Provide clearer, more detailed reports and easier ways to investigate traffic and blocked activity.
More complete cloud management: Bring cloud-based administration closer to the feature coverage of the other management tools, including centralized control across devices.
Simpler configuration and troubleshooting: Make advanced settings easier to find and understand, with clearer error messages and more guided setup.

Is WatchGuard Network Security considered safe and secure for handling data?

WatchGuard Network Security is used as a defensive layer for protecting network perimeters, filtering traffic, and limiting unwanted access. Users describe confidence in its firewall and threat-protection capabilities, including protection against malware, ransomware, and intrusion attempts, as well as secure VPN access for remote users and connected sites. These experiences point to a strong role in network defense, while security still depends on configuring and maintaining it appropriately.

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Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/22/2022

"Amazing Support and Products"

5/5

What do you like best about WatchGuard Network Security?

Watchguard firewalls are great products, and easy to configure and use. the customer support is amazing as well. They generally do their best to support you in any issues you are experiencing, whether it be from a feature not working as intended, to helping you set a certain policy type up, which is just amazing. most others wouldn't offer the same. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Nothing i dislike about the firewalls and products they offered, we had a rough start with wifi 6 ap on initial deployment but was resolved after being escalated to an engineer on the team who scoped out proper settings to configure. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Anung A.

Network Administrator

Mid-Market (51-1000 emp.)

7/21/2022

"Easy and very intuitive user interface experience"

4.5/5

What do you like best about WatchGuard Network Security?

There are 2 ways to manage the box, either via Management software installed on local PC and also via Web Browser. Both are powerful but I'd like the Management software very much because it is light and consume less resources. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Sometimes I'm experiencing lagging when managing the Firewall via Web Browser and accessing some menus. I already reported this to our local support and they told me that maybe this is caused by the bugs in the software Review collected by and hosted on G2.com.

What problems is WatchGuard Network Security solving and how is that benefiting you?

Company network security, especially from outside threats. For example, I've experienced the problem in the past where there is no UTM in my company, this caused a domino effect where all my corporate emails rejected everywhere because there are some of my end users were compromised by spam and viruses. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Richard D.

Head of UK WatchGuard Technical

Mid-Market (51-1000 emp.)

7/21/2022

"Been using it for years and am very impressed"

5/5

What do you like best about WatchGuard Network Security?

The Simplicity and performance of using WatchGuard, and the many Sec Services, also now the portfolio of solutions across MFA and Endpoint which is a great product Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Backwards compatibility that exists in things like WSM, i.e things like MD5 still existing as an option in the latest software, elements that are no longer secure still being permitted. Alot of users dislike the look of WSM it shows its age... I wouldn't be without WSM but its competition from a modern look from other vendors is letting the "impression" of the brand down MFA and EndPoint should have come earlier Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Raymond F.

Assistant IT Manager

Mid-Market (51-1000 emp.)

Updated 7/21/2022

Originally submitted 2/22/2022

"My Watchguard experience"

4.5/5

What do you like best about WatchGuard Network Security?

The company is always in the forefront of technology, they have made smart moves in acquiring other technology companies to integrate into their own Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

The models will EOL quite often requiring users to upgrade their unit to a newer model Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard Network Security:

Those looking for reliable security solution provider can put their trust in Watchguard products Review collected by and hosted on G2.com.

What problems is WatchGuard Network Security solving and how is that benefiting you?

Watchguard is our endpoint security solution for our company VPN services to connect the various services in our company, it allows us to have a centralized management tool to unify our security needs Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Computer Networking

Small-Business (50 or fewer emp.)

Updated 2/9/2023

Originally submitted 8/9/2022

"Affordable Security"

5/5

What do you like best about WatchGuard Network Security?

It's an easy-to-manage technology but does not sacrifice security. This leads to better adoption times by the administrators of the equipment and has great support by the company. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

I want to use a second-factor authentication product like Yubico, and there is no support for this kind of technology. Of course, Watchguard has one of its own, but it would be great to have interoperability between them. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Ben F.

Director

Small-Business (50 or fewer emp.)

2/19/2022

"Great firewalls over the years"

5/5

What do you like best about WatchGuard Network Security?

We have been using WatchGuard firewalls for many years across the different models released to keep up with higher bandwidth needs and evolving threats to our networks. We love the multiple layers of defence that you get in the one box each of which reduce the likelihood of compromise events occurring. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

It is hard to think of anything we don't particularly like about the Watchguard firewall, wireless or 2FA / MFA Solutions (Authpoint) as both product and customer service (support in particular in rare cases needed have been spot on. No if I was a hacker filling on the section on what you don't like; then I would have a lot to list, but we're on the good guy's team so there you are! Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard Network Security:

For network security - firewalls, UTM and endpoint protection WatchGuard is a very reliable partner and combines quality and value at just the right level. The services pay for themselves handsomely in reducing internet risks. Review collected by and hosted on G2.com.

What problems is WatchGuard Network Security solving and how is that benefiting you?

We use WatchGuard to secure the office and data centre perimeter traditionally to block external sites trying to connect maliciously and other risks. HTTPS and real time AV scanning help. Lately we are also using TDR (Threat Detection and Response) to correlate issues. WatchGuard solutions pay for themselves many times over in keeping your IT safe and reducing risks of many of the bad things that happen on the Internet these days. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Government Administration

Mid-Market (51-1000 emp.)

7/19/2022

"Rock Solid and Constantly Evolving"

5/5

What do you like best about WatchGuard Network Security?

The automation behind their systems allows me to take holidays or time off without fearing the worst and their stability and redundancy options offer peace of mind when things do go sideways. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Rollbacks aren't uncommon and the need to update a recently updated system can produce issues but I have yet to encounter one that brings everything to a halt. I would caution early adopters to wait at least 3 weeks before updating. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Franklin S.

IT network support specialist

Small-Business (50 or fewer emp.)

7/19/2022

"Peace of mind"

4/5

What do you like best about WatchGuard Network Security?

We needed something with fast speed and a secured login so I and my team could work well in a hybrid environment such as working remotely from home. I have peace of mind knowing my server is protected from unauthorized access. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

There's not much to dislike as I have not ran into issues with this product since the day I bought it. If there's just one thing I might say could be better is the size of the firebox could be smaller. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Michael F.

Infrastructure Manager

Mid-Market (51-1000 emp.)

Updated 6/7/2022

Originally submitted 12/6/2021

"Experience with Watchguard Firewall over 2 years"

5/5

What do you like best about WatchGuard Network Security?

The ease of use and the performance and now the additional security layers. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Nothing to dislike about the product, logging a call is a bit log winded maybe through the cloud portal but the Firewall itself is brilliant and easy to use. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard Network Security:

Get one in your network and just get hands-on with it, you will see how easy it is get up and running Review collected by and hosted on G2.com.

What problems is WatchGuard Network Security solving and how is that benefiting you?

We have introduced a next gen firewall and zero trust product with so much ease, the interface for all products is really easy to use and the performance is great. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Erez Z.

CEO

Small-Business (50 or fewer emp.)

7/19/2022

"Excellent Security Solution"

5/5

What do you like best about WatchGuard Network Security?

We recommend WatchGuard as our security partner for the solution stack that they have to offer. The flexibility from small to enterprise solutions are the key features we are always looking for to offer our clients Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

We are currently not loving the software stack between 2FA / MFA and EDR offerings that would allow us to complete a single source solution like Fortinet and Cisco have to offer that work better and is more competitive. Review collected by and hosted on G2.com.