The app is easy to use and straightforward to navigate. It offers reliable appointment scheduling, making the overall experience smooth and efficient. Review collected by and hosted on G2.com.

Nothing . I like the entire program. It is very proficient Review collected by and hosted on G2.com.

The waitwhile software is very convenient to use, providing a clear overview of patient queue management and viewing. Adding temporary patient information to the queue is also very useful. No inconveniences have been found so far. Review collected by and hosted on G2.com.

I haven't found anything I'm dissatisfied with yet, but I will keep an eye on things and update my feedback. Review collected by and hosted on G2.com.

We use Waitwhile a few times a year, when we vend at festivals/expos, and it works great! It's nice to be able to notify someone from across the venue that it's time for their session with just the push of a button. The setup is simple, and they're constantly improving and making thins even easier to use. Any time we've had an issue or question, the support team has been quick and friendly to help. Review collected by and hosted on G2.com.

The use of SMS messaging is going away for the free plan, so we'll have to start making sure guests provide us an email address that they receive notification for, or that they download the WaitWhile app on their phone to receive the notification. Review collected by and hosted on G2.com.

The organization and easiness to use the App Review collected by and hosted on G2.com.

The time estimates are sometimes incorrect Review collected by and hosted on G2.com.

I love that it is very versitile. I am able to change the fields to meet the needs of my store. I also LOVE the metrics that it gives. It is now a part of my Fit Specialist KPI's. Review collected by and hosted on G2.com.

Some of it I have to really search for. Also, I am trying to get a field to pop up after we finish a fit but so far we are unable to do that. Review collected by and hosted on G2.com.

It is easy to use and meets our requirements for managing appointments. Review collected by and hosted on G2.com.

I wish I could see device information and notes when people create appointments. Review collected by and hosted on G2.com.

Waitwhile is very efficient and easy to use, and my customers have been genuinely impressed with it. Review collected by and hosted on G2.com.

The scheduled waitlist time and the option to join the waitlist are so close together that it often confuses customers. This leads to questions such as, 'How do I join the waitlist?' Review collected by and hosted on G2.com.

I like that the queuing system is intuitive for queue managers and people that need to be served in the queue, particularly with many queue managers. Review collected by and hosted on G2.com.

It could be improved with a notification system for entries into the queue. There are sometimes lulls in the queue, so new entries into the queue require that the queue manager be looking at the screen continuously. Review collected by and hosted on G2.com.

digital, You can have it from your home, you can communicate with cx in real time so i love it! Review collected by and hosted on G2.com.

honestly nothing from, But cx are scared to put their emails in it. So, it should have more knowledge of it's privacy someway. Review collected by and hosted on G2.com.

You can interact with customers by texting them inside the waitwhile, so they can easy know when is their turn or we can answer questions in advanced as well so is very friendly. Review collected by and hosted on G2.com.

I think that will be good if the cx doesnt show the system reports it as no show automatically Review collected by and hosted on G2.com.