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Customer Quotes

CT
Assistant Controller
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Efficient three-way match software helps make process more streamlined for purchasing and receiving."

What do you like best about Vroozi?

The three-way match of invoices, good receipts, and PO is really nice after previously using a system where this wasn't automatic. The ability to code the items in our catalogs to their appropriate accouting coding is great to reduce incorrect coding or additional work on the accounting team to fix when it comes into the acocunting system. I enjoy the ability to set up different exception handling options based on percentage or dollar value for when the invoices are received. It is very easy to get into the tool each day and see what the status of invoices are and assign them to the teams to resolve and process invoices for posting.

What do you dislike about Vroozi?

The reporting is a bit confusing. The software uses a status of "exception", but the reporting uses the status of "reconciliation". It doesn't make sense that there would be a difference between the two. Most of the issues we have run into post-go live we didn't run into when testing pre-go live. I wish there had been additional tests that mirrored go live using the vendors rather than manual invoices pushed through for testing. Additionally, I would've liked more support post-go live with the post-implementation team. While I have found the hypercare team to be helpful, the additional things we've identified post-go live could've been resolved pre-go live.

What problems is Vroozi solving and how is that benefiting you?

We have multiple clubs across multiple states so it was difficult for us to get accurate reporting of items received in club orders and whether we were paying for the right stuff in our invoices. The ability to have detailed purchase orders and requiring goods receipts for all orders has helped us to have more confidence that we are paying for all goods received. It is also helping to eliminate manual coding and review we were doing with our previous system. The products had incorrect coding or the employees could pick their coding, which was not always accurate. As such, we then had to manually review the coding for all purchases at the end of the month, which was burdensome on the Accounting team.

MR
Director of Development Operations
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic

"Helping our Business Scale"

What do you like best about Vroozi?

For us the recieving is something we've been looking for us that was something that was inportant as we looked for procurment software to help scale our business. We ike the punchout feature for some of our vendors

What do you dislike about Vroozi?

It seems like there are some cumbersome ways to close out some items like disputes, but we are also still learning. We also wish there was a way to have a user that

What problems is Vroozi solving and how is that benefiting you?

The biggest problems we had was receiveing, we didn't have software that allowed us to do it, we have that now and Vroozi was able to intergrate into our inventory management software to help remove a step from our process.

EM
Director of Purchasing
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Software Designed for Team Collaboration"

What do you like best about Vroozi?

The software's ability to drive improvements across various teams and departments, such as purchasing, accounts payable, and inventory tracking saves countless man hours. One of the perks of Vroozi is the intuitive budget and workflow options but we also enjoy the benefits of the supplier portal which provides our partners with basic information on their invoice payments.

What do you dislike about Vroozi?

The post-go-live support helpful, but it would be even more beneficial if the original project manager could continue supporting you for a longer period. Since they have a deep understanding of the infrastructure and the specific needs of your project, their continued involvement would ensure a smoother transition and more effective problem-solving.

What problems is Vroozi solving and how is that benefiting you?

Budget management for a multi location environment.

AA
Fleet Maintenance Coordinator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"PO processing and Invoice approvals"

What do you like best about Vroozi?

Simplified invoice approval and processing

What do you dislike about Vroozi?

individual approvals instead of bunch approvals

What problems is Vroozi solving and how is that benefiting you?

Cost center delegations and building approvals per management

DH
Vendor contract mgr
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Smooth sailing with Vroozi"

What do you like best about Vroozi?

The UI is very friendly and approvals are easy.

What do you dislike about Vroozi?

There are times when all the pages in an invoice are not able to be displayed (especially for longer ones).

What problems is Vroozi solving and how is that benefiting you?

Solves the PO creation problem on our end and also makes the dynamic approval process easier.

Verified User in Health, Wellness and Fitness
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Outstanding Customer Service, especially during implementation"

What do you like best about Vroozi?

We have been working to get Vroozi going for about 4 months now, and I am truly impressed. From day one we felt supported, heard and all of our questions were answered. The implementation team, specifically Saad and his team, have been very helpful, going above and beyond (we are past our implementation time period and he is still helping us daily) to make sure that we have a great experience from and admin to end user perspective.

We are only a few weeks into the live version of Vroozi, so my biggest complement is ease of use for our end users. The training that was provided for us has made a big difference, and most of our end users have picked up the software very quickly.

What do you dislike about Vroozi?

Implementation was a long process, specifically when it comes to adding our outside vendors.

I think allowing the searches to flow alphabetically would increase ease of use.

I think the whole process would have gone better, if we had an inperson Implementation and Blueprinting session.

What problems is Vroozi solving and how is that benefiting you?

Previously we had no way of 3-way-matching, Vroozi has helped us to decrease spend when we don't need to. In our last software, there was very little reporting available, we were unaware of what locations were spending and how they were using their budgets. Now we have full visibility and can manage and help locations to priortize and plan.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"PURCHASE ORDER MANAGEMENT WITH VROOZI"

What do you like best about Vroozi?

we have been using VROOZI for procurement for a few years. The platform is very intuitive and allows for fluid management of the purchase process, from the first request to the creation of the order. At the moment the platform is not integrated with a signature system, therefore the order, once generated, is sent to the signature later. VROOZI allows us to manage invoices linked to orders in a simple and immediate way. We have significantly improved the times for managing the various processes.

What do you dislike about Vroozi?

It is not integrated with orher software tools

What problems is Vroozi solving and how is that benefiting you?

control od spending authorizations

Verified User in Accounting
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Vroozi Beneficial Punchout System"

What do you like best about Vroozi?

The best quality vroozi has is the catalog punchout system. They're numerous catalogs that we use as a company so it's convinent to have a place where we can easily have access to our supplier vendors. Our system is also connected to our vendors so not only are they familar with our system we can communicate effeciently because of this. Vroozi is also used daily in my role and makes customer support easier than ever before.

What do you dislike about Vroozi?

I dont have any complaints about vroozi at this time.

What problems is Vroozi solving and how is that benefiting you?

Supplying a bridge between the customer and user so we are communicating effeciently & effectively.

Andrew Scott R.
AR
Manager of Driver Experience (Logistics Operations Manager)
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Easy to Use Procurement Platform"

What do you like best about Vroozi?

A quick and easy method to create and track POs for procurement.

What do you dislike about Vroozi?

Searching for approved and set-up vendors could be more user-friendly.

What problems is Vroozi solving and how is that benefiting you?

Streamlining local procurement.

AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite

"Vroozi from AP side of the house"

What do you like best about Vroozi?

I love the ease of use with matching and viewing PO related docs.

What do you dislike about Vroozi?

It functions well 95% of the time but the 5% it is being difficult/clonky it is very frustrating.

What problems is Vroozi solving and how is that benefiting you?

I has automated our procurement to invoice processing.