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VistaVu Solutions

By VistaVu Solutions

4.6 out of 5 stars

How would you rate your experience with VistaVu Solutions?

VistaVu Solutions Pricing Overview

VistaVu Solutions Pricing Reviews

(2)
Lou P.
LP
Small-Business (50 or fewer emp.)
"Always helpful. Always knowledgable."
What do you like best about VistaVu Solutions?

Quick responses. Knowledgable staff. Variety of solutions that are available. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

I always wish that pricing could be less expensive. But you do pay for quality. Review collected by and hosted on G2.com.

Response from Sonja Krawetzki of VistaVu Solutions

Thank you, Lou, for your feedback and for highlighting our quick responses, knowledgeable staff, and variety of solutions; we're pleased to hear you're happy with our support!

ST
Small-Business (50 or fewer emp.)
"Leo's support was great"
What do you like best about VistaVu Solutions?

Leo, my support agent, was knowledgeable, calm, and got right to it. I appreciate his efficiency and ability to keep up and move fast while I was in frustration mode. I left the call feeling supported and confident that the information & solutions that Leo provided were the best for my workflows. My bar is high and I don't leave reviews often, but when I do, they are well deserved. Leo, thank you!

Another thing I like is that we have one point of contact for our customer success team at VistaVu. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

The cost, along with the lack of historical knowledge, is disappointing.

For example, I’m new to the company, and there is no solid, reliable documentation or training available from VistaVu regarding my company’s implementation of SAP—its customizations, the rationale behind them, and the intended workflow. As a result, learning the SAP system was both challenging and expensive, and the overall experience has been frustrating.

Starting a new role, with a lean team, is tough enough without having to guess at SAP processes and workflows. There’s no one available to explain why we follow certain processes, or why we have what appears to be some inefficient, unscalable workflows. It also seems like we’re not utilizing SAP for everything it offers—but why? Nobody knows. There’s no documentation, etc.

In practice, this seems to guarantee VistaVu perpetual training costs but does not leave me, the customer, feeling like I'm in a supported partnership. Review collected by and hosted on G2.com.

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