Vibefam brings everything about studio operations into one place so it can actually run accurately no matter which location I'm teaching at. I like that I can check my class schedule straight from my phone, it's quick and I don't have to be at a computer to know what's coming up. The variety of classes we offer, including 1-on-1 training appointments, is all handled smoothly on the platform. It also didn't take long for me to get comfortable using it, the first time I logged in during onboarding, I was able to figure things out pretty quickly. Tracking attendance has been another plus, it's straightforward and saves me from having to do it manually. I've also started using the member review feature, which lets me see how members felt after a class, it's genuinely helpful for understanding what's working and where I can improve. And with the ClassPass integration, I haven't dealt with any overbooking problems, which gives me one less thing to worry about. Review collected by and hosted on G2.com.

Nothing so far. I do feel confident that a support team is there if I ever need help with something and the flow is easy too. There’s a dedicated channel to complain or raise tickets even scheduling a call if you prefer to do so. One thing that could make it even better is a built-in option to share member reviews directly from the app to social media like Instagram or Facebook, instead of needing to take screenshots manually. Review collected by and hosted on G2.com.

We've been using Vibefam for almost a year now, and managing schedules across different instructors has been straightforward from the start. It's easy to assign classes and keep everyone organised. What I appreciate most is having everything in one platform instead of juggling multiple systems. Instructor payroll is clearly tracked, which saves us from manually calculating teaching hours or making separate payroll announcements each month. We can also customise staff permissions based on different roles, giving each team member access to what they need. Recurring packages have been convenient for our regular members, as everything renews automatically once it's set up. The member review feature has also been a great addition, allowing us to receive feedback directly after classes. Whenever we've had questions, the local support team has always been responsive and easy to work with. Review collected by and hosted on G2.com.

One area that could be improved is the flexibility to set up special events (could be 1-3 days) and training courses support system. As we currently have to manually close them from the back end after they're over. We've shared this feedback with the team, and they're already looking into possible improvements. Aside from that, we've been very satisfied with the platform and appreciate the team's ongoing support whenever we need assistance. Review collected by and hosted on G2.com.

One thing I really appreciate as an instructor is that everything I need is in one place, so I don't have to switch between different systems throughout the day. Members can easily book classes and purchase memberships or class packages themselves, which saves us from having to handle those enquiries manually. On my end, it's simple to check who's attending each class and manage my schedule. I also like using the Vibefam Business App on my phone, especially the monthly calendar view, as it helps me plan my teaching schedule further in advance. Whenever we've needed assistance, the support team has always been responsive and helpful. Review collected by and hosted on G2.com.

Nothing major to report at the moment. If I could suggest a couple of improvements, it would be around member history management and making it easier for members to switch their booked spots. It's great that there's a dedicated support channel where we can share feature requests, so we're looking forward to seeing future enhancements. Review collected by and hosted on G2.com.

As a studio manager, I was looking for a system that could support the way we operate. We offer group, private, and duet sessions, each with different booking and pricing requirements, and Vibefam gives us the flexibility to manage them all in one place. Having multiple payment options like FPX, GrabPay, credit cards, and Apple Pay has also made it much easier for members to complete their bookings. We had used other software before, but Vibefam offered the right balance of features and pricing for a growing studio like ours. Setting up our packages was straightforward, and both our team and members found the platform easy to use. The onboarding process was smooth, and whenever we've needed assistance, the support team has always been responsive and helpful. Review collected by and hosted on G2.com.

We haven't had any issues that required reaching out to the support team recently. Compared to when we first started using Vibefam, we've noticed a lot of improvements. There used to be the occasional minor glitch, but the platform has become much more stable over time. Review collected by and hosted on G2.com.

As an instructor, the class scheduling is what stands out most. Even with FitMetrics operating across several locations, I always know precisely which class is mine and where it's held, no mix-ups. The booking website is straightforward enough that members rarely need help using it, which has cut down on the admin questions. Being able to check schedules from my phone conveniently or desktop are helpful and both the onboarding process and ongoing support have been solid. Review collected by and hosted on G2.com.

So far, I haven't encountered any major issues. I do have a suggestion around the notifications for class package offerings, which I think could be improved. There's a support channel where we can submit feature requests, so I'm looking forward to seeing how it develops. Review collected by and hosted on G2.com.

As an instructor, I mainly need a system that lets me see exactly who's attending each class, and Vibefam makes that really easy. I can quickly check who's booked in, take attendance, and keep track of my teaching schedule. I also like that I can switch to a monthly calendar view, which gives me a better overview of my upcoming classes. Even better, everything syncs with my Google Calendar, so managing my schedule is effortless. The platform is intuitive, the interface is clean, and having our own branded app also gives the studio a more professional image. Review collected by and hosted on G2.com.

I haven't experienced anything major that bothers me yet. If something does come up there's a support channel to reach out to and they're responsive, so I've never been left stuck. Review collected by and hosted on G2.com.

One of the things I appreciate most about Vibefam is that it doesn't just handle bookings, it supports almost every part of running our studio. We use it daily to manage class bookings, private appointments, memberships, payments, and even ClassPass, so having everything connected saves us a lot of time. Setting up different package options has been straightforward and the booking website has been easy for our members to navigate without needing much guidance from our team.

The local payment methods, especially FPX, have also made things much more convenient. We also make use of Group Bookings, which has worked well for members who want to share eligible packages with family or friends. They also have an automated email feature to distribute messages to a lot of members at once. Review collected by and hosted on G2.com.

So far so good. At the moment no complaints. Review collected by and hosted on G2.com.

What I like most about Vibefam is how straightforward everything is. I can see my class schedule, check who's booked in, and mark attendance in just a few clicks. The booking website is also easy for members to use, so there are fewer questions about registrations or class bookings.

There’s class pass integration too and I can check which members booked from that platform. I also think the Achievements feature is a really nice addition because it creates a bit more engagement outside of class too. It can automatically create a creative Instagram Story that's ready to share, making it really easy for members to post their progress online. Review collected by and hosted on G2.com.

So far, nothing that stands out. The platform has been reliable and I haven't run into any issues during my day-to-day use. There’s a support team channel as well. Review collected by and hosted on G2.com.

It is a wholesome software whereby there is lock access, schedule. So it is very convenient to use one app for the entire gym Review collected by and hosted on G2.com.

The PIN code might be a little long , customers will tend to forget Review collected by and hosted on G2.com.

One of the biggest improvements for us has been moving away from handling everything manually. Members can now book classes through a professional-looking booking website instead of messaging us one by one, which has taken a lot of pressure off our admin team. We also use Vibefam to manage our class schedule, instructor payroll. I like that the platform is in sync with ClassPass. The AI Website Builder is so useful. We were able to create a website that fits our branding without hiring a web designer and the end result looks polished and professional. Review collected by and hosted on G2.com.

No complaints. So far, everything has gone smoothly with the team available to help us. Some errors could happen, but it’s unpredictable and usually related to the third party platform. Apart from that, all good.We also tried to raise a feature request, and they're open about it. Review collected by and hosted on G2.com.