Unstract Reviews & Product Details

The accuracy is the biggest selling point for us. We were spending hours manually correcting data from invoices and contracts, but Unstract has automated 90% of that workflow. It effectively handles complex tables and messy PDFs that other tools failed to process. The setup was quick, and we saw value almost immediately. Review collected by and hosted on G2.com.

I don’t have many complaints, but I do wish the processing speeds were faster when working with very large files, such as those over 50 pages. At the moment, it takes a bit of time to process them, although the high level of accuracy does make the wait worthwhile. Review collected by and hosted on G2.com.

Unstract is a good, simple, and easy-to-use platform. The support team is also great and always available to help. The accuracy of the OCR is excellent, and overall, the interface is simple, clean, and customer-friendly. Review collected by and hosted on G2.com.

I think Unstract could improve by adding collaboration features for organizations that would help developers collaborate better on the platform. Also, the reliability of the platform could be slightly increased so that end customers experience seamless, uninterrupted service. Review collected by and hosted on G2.com.

Product design and flexibility of bringing own LLMs, Ease of use and quickly gone Live. The problem that we were looking for solving was mainly parsing a large set of PDFs from many different carriers. The tool that we were using before was expecting to train each version whenever we need to add a new carrier commission statement format. We got rid of that problem using Unstract where it just needs few prompting adjustments (if needed). The turn around time to add a new commission statement for a carrier was more than 2 days but now its within mins/secs. Right now ther are more than 100+ carrier statement formats getting parsed daily without much human intervention. Review collected by and hosted on G2.com.

1) More logs; For ex; when a file fails parsing due to a reason, we (as admin) are not getting notified.

2) Notification; About errors can be improved; same as above

3) Support for direct JavaScript calls; There are some use cases in Salesforce integration that we do now has spme restrictions in sending large files due to Salesforce governor limits. So if uploading from browser is allowed, this cannot be an isssue in Salesforce integrations. Review collected by and hosted on G2.com.

Unstract makes it surprisingly easy to extract information from messy, unstructured documents. I appreciate its dual-model (LLMChallenge) approach for verifying results, which makes the output feel more reliable than what I’ve experienced with most AI tools. The interface is straightforward, and features like Prompt Studio and SinglePass extraction have saved me a lot of time. I also value how seamlessly it integrates with other platforms, without requiring complex technical setup. Overall, Unstract has truly streamlined the way we manage document and data processing. Review collected by and hosted on G2.com.

There isn’t much to criticize overall, though with particularly unique or unusual document layouts, the extraction process sometimes overlooks a field or two. I would also appreciate having more options to customize the dashboard UI, as well as improved speed when handling bulk extractions. However, these are relatively minor concerns and do not impact the product’s everyday usefulness. Review collected by and hosted on G2.com.

Unstract makes working with unstructured documents much easier. It handles PDFs, scans, and mixed layouts well, and the combination of LLMWhisperer and Prompt Studio helps produce consistent and accurate extractions. I like that the platform is flexible without being complicated, and the support team is genuinely responsive. They’re transparent about issues, share RCAs, and are always open to feedback, which is refreshing for a young startup. Review collected by and hosted on G2.com.

The platform occasionally experiences downtime or minor drops in performance. While these interruptions are usually brief, they are noticeable if you use the service every day. Some of the advanced prompt-engineering features also require a bit of experimentation to get them working just right. Overall, the product is making rapid progress, but there is still room for improvement when it comes to stability and refinement. Review collected by and hosted on G2.com.

The Unstract team has been fantastic at analyzing our manual use cases and providing solutions to convert into AI teammates. This output has allowed us to cut down the time required to complete tasks that we complete multiple times again, while ensuring consistency across our decisions. Throughout the process, we have provided feedback to the team to improve the strength of responses, and it has been quickly incorporated. This gives me confidence as our approach is consistently changing over time, and we need the ability for our tools to adapt as well. Review collected by and hosted on G2.com.

At the moment, our approach is frequently adjusting, and Unstract is keeping up with the pace! Review collected by and hosted on G2.com.

Setting up the workflow and defining schema with very flexible prompts rather than rigid schemas.

Customer support and fast implementation of necessary features requested.

OCR capabilities to identify superscripts and subscripts. Review collected by and hosted on G2.com.

Unstract does not offer version control or version control integrations to versions prompts, workflows, etc.

Support for new models is slightly slow.

Complex table structures are not captured accurately and schemas like markdown instead of raw view might be more helpful for extraction. Review collected by and hosted on G2.com.

Unstract makes it very easy to extract structured data from complex insurance and property documents. The integrated parsing + LLM step is quick and saves time compared to stitching together multiple tools. The Prompt studio is a great way to refine prompts and test different LLMs before deployment. We are deploying via n8n, which was relatively straightforward to integrate. All in all, it is easy to use and does not require technical skills. The support team have been very responsive. Review collected by and hosted on G2.com.

Documentation could be improved, however the support team are very responsive on slack. Review collected by and hosted on G2.com.

There were two features that stood out to me the most. First, the prompt studio is extremely practical; I appreciate being able to test how the extraction worked and to combine the outputs from multiple prompts, which I find very useful. Second, I really like the automatic API deployment feature. Review collected by and hosted on G2.com.

In my experience, I worked with a very long document that had an unstructured format, and I needed to extract the data exactly as it appeared. However, I encountered limitations with context length, and it was difficult to accurately extract the document's hierarchy based on semantics because the document was quite complex. In the end, I was unable to find a feature that could understand the document's structure using an LLM and reliably extract the correct content for chapters and sections. Review collected by and hosted on G2.com.

I really appreciate the prompt based iteration of the parsing capabilities. It also has a ton of capabilities to make it a full fledged tool in my arsenal. Review collected by and hosted on G2.com.

It was a bit of a steep learning curve for a "Non-Developer". While powerful, some of the nuance to getting the right results was challenging. However, the team has been available at any time for support. Review collected by and hosted on G2.com.